Tag Archives for american airlines.
The American Airlines flight attendants union is reporting that the airline is firing three times as many cabin crew for cause as they would in a normal year. This isn’t a bad thing, for customers or for flight attendants!
To be clear, a route operated by a CR2 is better than a route that doesn’t have air service. And in some cases that’s the relevant margin on which the decision gets made. But that may not be true for every route Air Wisconsin operates for American. It’ll be a downgrade in passenger experience, but still a better passenger experience than a wagon train or horse drawn carriage.
I have offered many focused criticisms of American Airlines over the past several years. I’ve long been of the belief that there is no U.S. airline with more potential to be better than it is today. But in the interest of fairness and balance I wanted to offer 5 reasons to be genuinely excited about American Airlines. They are the airline I fly most, and I’ve been at least an Executive Platinum member of their AAdvantage program for more than a decade.
They’re considering putting doors on their narrowbody lie flat business class seats. And this seat would balance their desire for a top shelf product without taking up a lot of real estate on the plane – they could literally manage to offer less than 35 inches of pitch (distance from the same point on two seats) because of the angling of the seats even as they do just one seat on each side of the aisle since each seat turns into a bed facing outward at an angle from window to the aisle.
The seat would basically back up against the window. That means passengers would all ‘have’ windows but it wouldn’t be easy to look out the window. Instead their back would largely face the window with their feet facing the aisle. Seats would be positioned at an angle in a herringbone pattern. The Collins Aurora seat resembles the Thompson VantageSolo seat which JetBlue uses for their new Mint product.
Boeing is delivering 787s again and American Airlines has 25 of the 787-9 variant originally slated to start entering the fleet in 2023, but delayed. These 787-9s are exciting because American Airlines will debut a new business class seat with doors on this aircraft, and the plane will have more premium seats, and fewer seats overall.
Having AAdvantage in the same group as revenue management would make sense if the goal were for AAdvantage to gain access to more saver award inventory. That hasn’t been the trajectory at American, which has focused on buying seats outside of traditional saver buckets and more making additional inventory (‘web saver’) available to customers based on prevailing fares.
Instead the explanation for the move is, “Adding the AAdvantage team to this organization will make sure our AAdvantage members are able to unlock benefits across the entirety of our commercial programming.” Allowing AAdvantage members to ‘unlike benefits across the entirely of the airline’s commercial offerings’ sounds more like merchandising, monetizing the member base. Great offers can still be value-add, of course. We’ll have to wait to see how this evolves in practice.
American Airlines is the only airline offering first class in addition to business class on some cross country flights. They do this with a dedicated fleet of Airbus A321T aircraft. However this special fleet, and special product, seem unlikely to last.
Last summer United Airlines placed an order with Boom Aerospace for supersonic jets. Now American Airlines has placed an order, too. American claims they’ll have the biggest fleet of supersonic jets since their order is for 5 more planes than United’s.
American made a non-refundable deposit on the first 20. It’s unclear what non-refundable means: probably non-refundable in the case Boom Aerospace winds up in bankruptcy, but non-refundable if there’s never an engine for the plane?
American Airlines will be adding a row of seats to their Bombardier CRJ-900 regional jets operated by wholly-owned carrier PSA Airlines. These aircraft will go from a current 76 seats to 80 seats, but one of those seats will be blocked off in order to comply with the airline’s pilot contract.
Following the change to my account status, from Executive Platinum to ConciergeKey, I received a welcome email and then a phone call thanking me for my business. I was told to expect a welcome kit in about 3 weeks. In total it took 17 days.
On Friday I received an email that I had a Fedex package coming from “Specialty Print Communications” and that it would arrive by Tuesday. I googled them and saw they did work for American Airlines, so I knew this had to be my ConciergeKey package.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
