Tag Archives for american airlines.
This represents innovative thinking on the part of American to balance their desire for a top shelf product (business class suites with doors on a narrowbody aircraft) without taking up a lot of real estate on the plane
At last week’s American Airlines ‘Crew News’ employee meeting, before taking questions CEO Robert Isom gave a presentation. He lays out that the airline wants to be reliable and make money. They’re focused on Dallas and Charlotte, building out their network, and operating reliably with “simplicity” and at low cost (efficient).
Delta, United, and Alaska Airlines are already publicly on record saying that since the federal government will cease enforcement of the transportation mask mandate, following a U.S. District Court ruling that the requirement was beyond the statutory authority of the CDC, that they would also stop enforcing a mask requirement.
American Airlines has now told employees that masks are no longer required on board their aircraft either.
Chris Matyszczyk is known for taking my airline leaks and sensationalizing them. Here, though he takes word of American Airlines business class seats coming with doors on the airline’s new delivery Boeing 787-9s and uses that to pull his very best Christopher Elliott, which is to say taking a travel story he doesn’t understand and doing his best to turn it into an allegory about class warfare and socialism of the North Korean variety.
According to the commentator, American sees that they’re overbooked on the day of travel, delays that flight for a long period so passengers make other plans, and then they no longer have to involuntarily deny anyone boarding.
Alcohol is about to return to American Airlines coach on Monday, and the carrier’s flight attendants union – the Association of Professional Flight Attendants – has demanded that a two drink limit be imposed on passengers.
In addition to better meals (and more improvements starting today even that I covered last week), a new business class suite coming and new premium economy seats, and elite status that’s easier to earn, American Airlines is testing free high speed wifi for passengers over the next six weeks.
United, Delta and Southwest all sell alcohol in coach. American Airlines has been the lone holdout, consistently saying they wouldn’t bring alcohol back into the main cabin while the mask mandate was in place. Former CEO Doug Parker emphasized that he believed adding alcohol into tense confrontations over masks was a bad idea.
The mask mandate was scheduled to lift April 18, and not coincidentally American has been scheduled to bring back alcohol sales and coursed meals on longer flights up front. Now that the mask mandate is being extended again, what happens to American’s plans for booze?
It would be a shame to see Flagship First Class disappear from American Airlines. I’d far rather see them invest in a truly first class product. They have Flagship First Class Dining, Five Star service on the ground, and aircraft selling the product already. And it’s a market that few airlines compete against them to service. Modest tweaks would go a long way, but unfortunately signs point in the opposite direction.
Earlier this year American Airlines told a former Miss Universe that her athleisure wear wouldn’t fly.
Yet at its hub in Miami, dress codes are interpreted differently. The best part of this photo isn’t the women in swimsuits checking in with American Airlines, it’s the ‘no big deal’ expressions on the faces of American’s agents. Click the tweet for full photo.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
