american airlines

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How American Airlines – And Corporate America – Is Changing Its Tune On Vaccines

by Gary Leff on September 13, 2021

Sep 13 2021

Airlines have a real problem when employees call out sick, especially during peak times like holidays. So they want their employees to be vaccinated. United Airlines has been willing to say ‘no vaccine, no work.’ Delta Air Lines first said vaccines would be required for new hires, and then said existing employees who didn’t get vaccinated would face higher insurance co-pays and other measures.

So far American Airlines has stuck to incentives – time off for getting vaccinated and $50 worth of company scrip – but found that many simply wouldn’t do it. Reading employee message boards there’s a lot of vaccine hesitancy, skepticism, and anger.

American Airlines Selling Flagship Lounge Access To Anyone

by Gary Leff on September 13, 2021

Sep 13 2021

Starting Tuesday, September 14 American Airlines will sell access to its business class Flagship Lounges to any passengers flying an American Airlines or oneworld flight for $150 per person. This will even be available to domestic passengers. This fee is per day not per visit not per day, so a passenger connecting through multiple cities with Flagship lounges on the same day can’t visit them all for this price.

Hot Nuts Returning To American Airlines

by Gary Leff on September 12, 2021

Sep 12 2021

American Airlines is starting to bring back hots nuts, at least on some long haul business class flights. My domestic first class flights over the past 10 days still had packaged nuts.

Soon you won’t have to buy your own first class nut mix online anymore, and bring the nuts on board yourself for a flight attendant to heat up.

American Airlines Converted Flight Credits Into Trip Credits: What You Need To Know

by Gary Leff on September 12, 2021

Sep 12 2021

Over the summer I wrote a guide to the mind-numbingly complicated differences between an American Airlines trip credit, travel voucher, flight credit and gift card, including a helpful internal grid that the carrier’s employees use.

American has been replacing paper vouchers with ‘trip credits’ which allow payment towards an adult passenger fare on American and American Airlines codeshares only. These can be used as partial payment towards a ticket (topped off with a credit card) or partially used towards full payment of a ticket, with residual amounts emailed to the passenger. Trip credits can also be used to book yourself an extra seat.

No, Anti-Consumer Changes To Airline Rules Shouldn’t Be Applauded

by Gary Leff on September 11, 2021

Sep 11 2021

American Airlines updated its rules (‘contract of carriage’) to make clear that it has almost no responsibility to you, the customer, when they delay or cancel flights.

Live TV Returns To American Airlines Starting Thursday

by Gary Leff on September 8, 2021

Sep 08 2021

American Airlines rolled out live TV three years ago but it was cut at the start of the pandemic. They explained it away as there being no live sports on offer, but of course channels included news and entertainment too.

Starting tomorrow live TV is back on domestic narrowbody aircraft.

Here’s What Food And Service Are Like In American Airlines First Class Right Now

by Gary Leff on September 7, 2021

Sep 07 2021

American Airlines is offering old US Airways first class service now: poor legroom, no seat back video, no power (at least on my flights), and real meals on only a handful of routes. They can’t generate the revenue premium they need – given their cost structure and debt – with a product that customers won’t want to pay for.

American Airlines Updates Its Rules: Has No Responsibility For Delays And Cancellations

by Gary Leff on September 5, 2021

Sep 05 2021

When an airline tells you they aren’t going to do as much for you in the event they delay or cancel flights – even when it’s their fault, not the weather – you should take the message loud and clear.

Should United’s CEO Fly American When Traveling With His Family?

by Gary Leff on September 4, 2021

Sep 04 2021

An airline’s CEO gets unlimited free travel, naturally. But United Airlines CEO Scott Kirby is unique. He and his family don’t just get to fly United for free. They can fly as much as they want on American Airlines, any flight in any class of service, as well.

That’s because Kirby was let go as President of American Airlines and immediately became President of United – in a move I hoped at the time would make both airlines better (it’s benefited United). This paved the way for Kirby to become CEO at United.

Viral Video Shows Drunk American Airlines Passenger Denied Boarding

by Gary Leff on September 3, 2021

Sep 03 2021

Video circulating in social media shows a man being denied boarding on an American Airlines flight at Dallas – Fort Worth because he’s reportedly drunk. He complains that he’s trying to fly to see his fiance, slurring his words about a non-refundable ticket and asking over and over “why I can’t go?”

He eventually gives up, realizing he won’t be allowed to board. It’s an incident in 3 acts, and three videos. The first shows the confrontation with the gate agent. The second shows him hunched over his carry on near gate A9. And the third shows him being taken away by police.