Tag Archives for american airlines.
American Airlines is building is schedule back up domestically for July, re-opening Admirals Clubs, and improving its change fee waiver – while re-asserting one element of restrictions attached to its basic economy fares.
Starting today there are several changes to American Airlines catering: more hand sanitizer and substantial changes to beverage service.
I’ve been consistently hearing from American Airlines employees that several Admirals Clubs are expected to open in June. I’ve heard about major hub clubs, and the dates being offered are late in the month.
Asked about what I’ve been hearing, an American Airlines spokesperson offered “We hope to have more information to share this week.”
This morning I covered a fantastic story about an interaction between American Airlines CEO Doug Parker and a Southwest Airlines flight attendant, where they connected over issues of race and the challenges confronting our country right now. This story, initially shared by the flight attendant to Facebook, is gaining broad coverage across the internet.
Doug Parker actually shared his version of the encounter as well, first with American’s executive leadership and then with employees on their company intranet. Here’s what he wrote.
Update: American’s new award change and reinstatement fees have been pushed off from June 1 to July 1. That’s an extra month where you can take advantage of waived change fees, booking before the potential for big new costs go into effect.
American Airlines CEO Doug Parker was flying Southwest Airlines out of Dallas to end the week, an airline he’s called ‘the cattle car’. A flight attendant notices the book he brought on board, but not who he is. He’s not her CEO, after all.
Parker was reading White Fragility: Why It’s So Hard For White People To Talk About Racism. During the trip the flight attendant sat down next to him, he was in an empty row, and she asked him how the book is.
Last night I broke the news exclusively that American Airlines would shed at least 30% of management and support staff, and I outlined the two voluntary packages being offered to most employees and what the involuntary package would look like.
A couple of correspondents – a throwaway account on Twitter, an anonymous email – complained to me that the airline had to move up their notice to employees because I had the scoop. They weren’t going to inform staff of the layoffs last night.
American Airlines is about to inform management and support staff that they expect at least 30% to be let go, according to internal documents reviewed by View From The Wing. The airline wants some of these layoffs to be voluntary, and they’re taking both a carrot and stick approach.
One of the enticements being offered is 250,000 to 350,000 American AAdvantage miles.
American Airlines is extending its change fee waiver for tickets purchased in June – but only for itineraries to travel by end of September.
American seems to be saying that the lull in travel, while to some extent long lasting, is likely to bounce back. That’s at least true for leisure travel, since business travel wouldn’t be booking past September anyway. At a minimum there’s some chance that they won’t need to offer flexibility indefinitely into the future, so they’d rather offer this a little bit at a time. That makes sense, from a certain point of view.
You don’t think airlines can just provide hand sanitizer to passengers, do you? On Tuesday the FAA wrote to American Airlines granting permission, and the letter they sent offers a window into process the airline had to go to in order to secure the government’s blessing.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
