Tag Archives for american airlines.
An American Airlines passenger thought she was flying non-stop from St. Thomas to Chicago O’Hare airport, but found out that she was actually on a flight to Miami.
And she says she was pressured by an American Airlines employee in Miami to give up her Instagram and phone number for a possible date in order to get rebooked home to Los Angeles.
Being a flight attendant is a challenging lifestyle that many people aren’t up to. Passengers don’t often see the shifting schedules, repetitive tasks, low pay and challenging customers they have to deal with.
One flight attendant has taken to social media warning people off of the career – unless, she says, “you’re going to Delta.”
Ashlee Powers was flying American Airlines to the US Olympic Marathon Trials. She has an American Airlines credit card so that she can have priority boarding, which should mean better access to overhead bin space.
Despite plenty of space available still for bags on board, including directly above her seat, Ms. Powers was stressed on the way to the most important moment of her life, having been made to give up her Olympic running gear.
APFA President Julie Hedrick came out on top in a seven-way race by just 659 votes. She lost Boston, Los Angeles, Dallas – Fort Worth, Miami and New York to A. Marie Plevaritis. In other words, Hedrick’s strength came primarily from legacy US Airways. There remains a split among ex-AFA US Airways flight attendants and those from the American Airlines side.
Customers see a poorly maintained airplane cabin interior, and they begin to question whether the parts of the plane they can’t see are maintained in the same manner. That’s not really how this works, but it’s a logical inference for most passengers – especially with the safety of the Boeing 737 MAX 9 in the news, after a door plug came off an Alaska Airlines aircraft inflight.
United’s CEO is talking about backing out of its order for hundreds of Boeing 737 MAX 10 aircraft and has lost confidence in the planemaker, having made calls looking for changes at the top of that company.
American’s CEO, too, is unhappy with Boeing – even though his airline doesn’t operate the MAX 9 which was grounded after an Alaska Airlines flight had a door plug separate from its fuselage inflight, suffering rapid depressurization.
American Airlines is in the process of rolling out what’s being called a “complete refresh” of domestic first class meals. Many routes are already seeing new offerings, and it’s expected that these new meals will be served on all meal flights by February 14th – American’s Valentine’s Day gift to premium cabin flyers and those with status receiving upgrades.
American Airlines flight attendants, amidst union officer elections and ongoing wage disputes, are escalating their efforts to strike by confronting CEO Robert Isom and pushing for government mediation, despite upcoming negotiations and a previous rejection for a strike during the holiday season.
I like to call out the things that struck me as most interesting, both from official remarks and from answers to analyst and reporter questions – the things that give me greater insight into the airline.
Here are (8) things that stood out to me in the American Airlines fourth quarter earnings call on Thursday morning.
American Airlines announced changes for the 2024 member year that are generally positive. Chief Commercial Officer Vasu Raja had previewed broad changes in the airline’s employee podcast – but those weren’t announced.
AAdvantage reports up to Raja, and the changes he talked about are still coming.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
