Tag Archives for american airlines.
Customers in competitive markets should be looking at what makes the most sense for their travel. Maybe they should still fly Delta, as a free agent, and just not earn on a Delta credit card. Maybe they should take a fresh look at other airlines. Status matches make that easier.
An American Airline flight attendant apparently had his luggage spread on a bench at the Charlotte airport, and a passenger asked if he’d move his belongings to make a spot. The passenger says that the man’s partner “started getting on my case.”
She took out the phone to record the flight attendant’s indifference – impolite, perhaps but not illegal – and the crewmember “knocked [the] phone to the ground.” And, the woman says, her husband “did what he did.”
Qatar Airways CEO Akbar Al Baker gave an interview to CNN’s Richard Quest, which aviation industry site Enilria flags as the airline CEO reportedly admitting to violating U.S. anti-trust law with American Airlines.
American Airlines will no longer allow anyone with a beard or goatee to occupy a jumpseat in the cockpit on a mainline aircraft, citing risk that in the event oxygen masks are needed that facial hair will interfere with full flow of oxygen.
American Airlines presented its contract proposal to flight attendants and the terms basically match watch Delta gets, according to the union. But they aren’t happy.
Gate agents are asked to do more with less than ever before. During the pandemic, American moved to single agent boarding where narrowbody aircraft that are less than 80% full get just one gate agent rather than two. They have to make all of the announcements, deal with standbys and upgrades, check boarding passes at the gate, and also deal with gate checking bags. They’re supposed to do passenger breath checks, too?
And they’re going to get called in if the flight pushes back even one minute late. No time to notice if a passenger is high on meth!
American Airlines AAdvantage status members can register for 90 days of elite status with Hyatt, with an expedited path towards keeping or increasing that status next year.
Last week I wrote that American Airlines plans to serve more premium international destinations starting in 2025 and into 2026. That’s once they’ve taken delivery of new Boeing 787-9 aircraft, which they ordered in 2018 and have been delayed.
Senior Vice President of Network Planning told employees recently that these planes change the airline’s calculus.
Relations with American Airlines flight attendants are about to come to a head. The company has committed to delivering an economic proposal to the cabin crew’s union by the end of the day. It is not going to meet their demands.
The plane was over 5 hours late, and it sounds like a miserable experience for passengers, but not an instance addressed by the law. And that’s actually the problem.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
