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The CEO of American Airlines Defends Squeezing Seats Closer Together

airline cabin
Sep 25 2018

Doug Parker used the opportunity of a friendly interview to defend his new standard domestic product and argue that cramming more seats into their narrowbody fleet is actually good for the customer.

American had 31 inches as their standard domestic distance from seat back to seat back in economy. They considered squeezing to 29 inches before settling on a 30 inch standard. But, they tell us, not to worry about seats being closer together because less padding in the seats means you have just as much room.

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American Airlines Expects Its New Bigger Partnership With Qantas to Be Approved Next Year

sydney opera house at sunset
Sep 23 2018

Three years ago American Airlines and Qantas announced an expanded joint venture. American was launching Sydney and Auckland service, Qantas Sydney – San Francisco. And they indicated there would be more new routes in the offing as a result of the partnership.

They proposed to extend their partnership to coordinate schedules and pricing and share revenue on Pacific flights (but not Hawaii routes). The Obama administration said no.

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American Has a New Electronic System for Giving Out Hotels, Meals, and Transportation During Delays

concessions
Sep 22 2018

American Airlines is in the process of rolling out a new “Hotel, Meal & Transportation (HMT) system” that will replace vouchers for hotels and meals during irregular operations with “a virtual credit card for hotels and meals.”

Vouchers can be emailed to customers or printed, so that vendors no longer need to return paper vouchers for payment.

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People Keep Trying to Steal American Airlines Planes. That Never Ends Well.

plane at sunset
Sep 21 2018

A man hopped a fence at the Melbourne, Florida airport — and got on board an American Airlines plane. This happened around 2 a.m. These incidents never end well.

The perpetrator is a 26 year old man from Trinidad “who entered the country via Canada” and is a student pilot. He wasn’t very sneaky. Maintenance workers saw him. And then tackled him.

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3 Things That Will Happen Now That American Airlines Has Raised Checked Bag Fees

deodorant checked with tag
Sep 20 2018

American Airlines just announced what should surprise literally no one, that they’re raising first and second checked bag fees by $5 as well, from $25 to $30 and $35 to $40 respectively. When United followed JetBlue, it was clear American would have to — they’re under real pressure from Wall Street over revenues and would have a difficult time explaining why they’d be “leaving money on the table.”

Once Delta made the move, American was never going to stand alone. And besides, Delta did it. Delta is smart, everything they do must be right.

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