There’s two kinds of luggage, carry on and lost. That’s especially true at American Airlines, but they’re doing something about it.
checked baggage
Tag Archives for checked baggage.
American Airlines Passenger’s Checked Baggage Was An Empty Bucket
An American Airlines passenger needed to get travel for work, and work involved using an empty bucket. He had to be at work before stores opened the next morning. And that meant he’d have to bring the bucket with him on his flight. So he brought it along as checked luggage. The bucket made it!
There’s So Much Lost Luggage, Workers Are Throwing Some Away In The Trash
As airlines work through the backlog of lost bags, not everyone on staff is well-incentivized to reunite people with their luggage. Instead they may just be expected to clear the backlog. And what is the quickest, easiest way for an employee to do that – an employee who doesn’t see the customer?
American Airlines Is Making Two Major Changes To Keep From Losing Your Bags
The airline, which generally mishandles more bags than competitors, is making process improvements so that bags are more likely to make connections – especially at their Dallas – Fort Worth hub.
American Airlines Not Ready To Invest In Better Technology To Track Your Luggage
At the internal company ‘state of the airline’ meeting after Thursday’s earnings call (a recording of which was reviewed by View From The Wing), Chief Operating Officer David Seymour argued that it doesn’t make sense to upgrade baggage tracking technology until their airline partners have done so first. And CEO Robert Isom says that lagging technology at some of their hubs makes it harder to do so.
Alaska Airlines Is Introducing Permanent Electronic Tags For Do-It-Yourself Checked Bags
Alaska Airlines is introducing permanent luggage tags you can affix to your bags that speed up the check-in process. Passengers with these tags won’t have to print bag tags at the airport. Instead they will “activate the devices from anywhere—their home, office or even car—up to 24-hours before their flight through [Alaska’s] mobile app.”
Don’t Ban Overhead Bins On Planes
It’s long been said that there’s only two kinds of luggage, carry on and lost – and airlines don’t yet even have to refund checked bag fees for luggage that’s lost (though the Biden administration wants to change this).
Banning carry on bags might save several minutes during boarding and deplaning, only to cause even greater delays at the baggage belt.
You Can Check In – And Check Bags – Closer To Departure Than American Airlines Says On Its Website
American has now aligned self-service check-in machines to have the same cut-off times as the system agents use at the counter.
However there are still times when you’ll need to see an agent to take advantage of an exception.
Can You Really Save Money And Time Shipping Your Luggage Instead Of Checking It?
Luggage shipping services haven’t ever really seemed quite ready to go mainstream even though they’ve been around for many years. However a Shark Tank contestant company pitches that you save both time and money shipping with them. Here’s the math, how it works, and the risks involved.
Woman Checks $12,000 Worth Of Goods On Flight Leaving Cancun, Of Course They Were Stolen
Don’t check things that are super-valuable, forget theft an airline can lose your luggage. You can insure your valuables separately. Remember that for international flights checked bag liability is limited under the Montreal Convention.
Of course putting items in your carry on bag, above you in the overhead, can also entail risk especially on long haul flights when everyone in the cabin goes to sleep but there’s still less risk. You can keep truly valuable items with you, under your seat, or at least concealed.