Tag Archives for food and beverage.
In January, American Airlines stopped doing second drink service on long domestic coach flights. By making passengers request a second drink, either making you press the flight attendant call button and risk angering crew or heading to the galley for a drink and risk angering crew, the airline would save money on soda. They’ve reversed course quickly.
American is promoting new food and beverage choices in their clubs, new first class domestic breakfasts, and pre-order burger and fries up front.
United Airlines sells the pre-mixed Knob Creek Old Fashioned by On The Rocks Cocktails ($12) but I think what’s striking here is the can.
The packaging feels low-end, and is reminiscent of when Spirit Airlines used to sell wine in a can.
British Airways is bringing back an almost-normal food and beverage service starting January 20, 2021, after serving cold food in snack boxes in international business class ‘due to Covid-19’.
With load factors in the 20s, it makes sense for passengers to spread out and social distance from each other on the plan. And where possible it makes sense to limit interaction between flight attendants and passengers right now, too.
Changes to American Airlines food and beverage service go into effect this Friday, March 27. They aren’t offering anything for sale in coach, to limit credit card swipes. They won’t service meals in first class except on routes long enough where they figure they have to. And there’s more to it than that.
Starting on Monday American is dropping buffets from its lounges. This will be replaced with “individually portioned, covered food items and will shift most self-service beverages to individual portions such as milk cartons or bartender/wait staff service.
There will also be changes to how drinks are service on board.
Currently American Airlines changes up their domestic first class snack baskets every six months. I don’t love most of what they offer, and boy the contents get boring after awhile. The last changeover was April 10.
While I don’t think the new choices starting October 9 are better the good news is that the airline will begin rotating out contents every two months beginning with this next refresh. Here’s what’ll be in the new baskets.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
