British Airways Brings Back Real Inflight Service Starting January 20

British Airways is bringing back an almost-normal food and beverage service starting January 20, 2021, after serving cold food in snack boxes in international business class ‘due to Covid-19’.

Here’s what is coming back:

pre-COVID standard First and Club glasses, china, and cutlery
a la carte dining and dine on demand in First
full meal service in Club on a single tray
Hot food in Club Europe
signature afternoon tea
special meals
return of a full tray service in World Traveller and World Traveller Plus for primary meals

Unfortunately there will still be no welcome drinks, or blanket and mattress topper in business class.

The good news is that full pre-pandemic service is expected to return in early April, though this remains subject to change.

Airlines promote aircraft as one of the safest indoor environments possible. We’ve learned since the early stages of the pandemic that the virus spreads primarily through aerosols rather than fomites. Maintaining cost-cutting with the fiction that it’s to protect passengers and crew from the SARS-CoV-2 virus will no longer make sense as the world begins coming out of the pandemic. There will once again be customers and airlines are forced to compete for customers.

About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Comments

  1. “Maintaining cost-cutting with the fiction that it’s to protect passengers and crew from the SARS-CoV-2 virus will no longer make sense as the world begins coming out of the pandemic.”

    So Gary, are you saying that masks are needed onboard, masks are not needed onboard, or masks should be required except during the 1-2 hours of meal service in a long haul flight?

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