Dec
24
2019
Tired: Hotels ‘for millennials’ featuring tiny rooms that lack desks, where hopefully guests escape claustrophobia to ‘social spaces’ spending money on food and beverage. However millennials as a class don’t have as much disposable income as older generations, and their digital life includes ordering in more interesting food and beverage than the hotel provides.
Wired: Hotels catering to the ‘new affluent’ who prefer experiences over things, so don’t mind small rooms and are sufficiently lacking in experience that they’ll allow the hotel to curate their food and beverage choices in those same ‘social spaces’.
