Tag Archives for hyatt.
Several Hyatt hotels have figured out a trick to save themselves money and cheat members out of points. And there’s nothing that Hyatt will do about it, so they can get away with it with impunity.
With summer ending, kids going back to school, and corporate travel not yet fully returned Hyatt is out with a new offer. It’s not as generous systemwide as what we’ve seen in the past, but it’s something, and it includes a kicker to push awareness and program engagement with their new broad portfolio of all-inclusive properties.
there’s good value here. It presaged the Hyatt-SLH partnership, and offers the opportunity to credit cheap Las Vegas midweek stays for elite status. I also hope this promotion drives a lot of business to MGM since I’ve heard rumblings out of MGM that they’ve been somewhat ambivalent about the partnership.
Of course Hyatt will be gaining a bigger foothold in Vegas in its own right, bringing multiple brands to prime real estate as part of the renovation and rebranding of the old 2500-room Rio.
My overall Hyatt Regency Sydney review is that everyone was friendly, and service was fine. It’s in a good location, with small rooms, but the ability to upgrade to a suite here was a real advantage. Sadly the club lounge was still closed.
Hyatt’s Hôtel du Louvre in Paris all of a sudden stopped offering free night awards on points. Searching for stays, it appears the King Standard Room was gone entirely, and all rooms at the hotel that were for sale came with views. And those rooms aren’t standard rooms eligible for redemption. I reached out to Hyatt to see what was going on, and whether the hotel was compliant with Hyatt’s rules since I wasn’t able to find a single free night award in the coming year. Up until the end of May awards were easy to come by. Hyatt shares that the issue is the hotel’s renovation, specifically affecting the base level rooms at the hotel. [S]tandard rooms are more limited right now as many have been removed from inventory during some external renovations to…
You can earn 1000 bonus American AAdvantage miles per stay of two nights or more across 10 U.S. cities between July 5 and September 5, 2022.
This isn’t choosing ‘miles or points’ this is on top of the Hyatt points you’ll earn And it stacks on top of Hyatt’s existing partnership with American where American elites earn 1 AAdvantage mile per dollar spent with Hyatt and Hyatt elites earn 1 Hyatt point per dollar spent on American flights
I spent an April long weekend in Charleston. Hyatt has a partnership with SLH Hotels that allow you to redeem points and earn elite nights and points for stays, which made it possible for me to stay at Wentworth Mansion. The hotel is charming. The service was impeccable. And it represented good value on points.
Perhaps the room just isn’t used very much and doesn’t get a lot of attention. Or perhaps they only assign it as an upgrade on one night stays, and it’s rarely paid for (or hasn’t been in a long time), and so on one night stays no one bothers to complain – they’re leaving anyway. So without guests letting the hotel know about maintenance issues, those issues don’t get addressed.
I fell victim to this myself – I didn’t stop at the desk on the way out, so didn’t complain about the condition of the room.
I do not know for certain whether some concierges are simple overburdened with too many members and too many requests, or whether the service just varies tremendously by agent, but the experiences readers share certainly evinces a wide spectrum of experiences. When the program was in its test phase it had just four agents, and with the rollout five years ago planned for 15-20 agents in total across all contact centers and time zones. Hyatt won’t say how many agents are working in the program today.
I reached out to Hyatt when I couldn’t find a single standard room for the entirety of the next 13 months. Some properties ‘game the program’ with minimum stay requirements for a paid or award standard room so it was possible I wasn’t seeing space that was actually available. I wanted to know whether it was possible to get an free night award at this property, and if so how would one go about doing so?
Hyatt offered that the hotel is “in compliance with offering free night awards when standard rate rooms are available.” But here’s the trick they’re pulling simply not offering standard rooms for sale most of the time.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
