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You can earn 1000 bonus American AAdvantage miles per stay of two nights or more across 10 U.S. cities between July 5 and September 5, 2022.
This isn’t choosing ‘miles or points’ this is on top of the Hyatt points you’ll earn And it stacks on top of Hyatt’s existing partnership with American where American elites earn 1 AAdvantage mile per dollar spent with Hyatt and Hyatt elites earn 1 Hyatt point per dollar spent on American flights
I spent an April long weekend in Charleston. Hyatt has a partnership with SLH Hotels that allow you to redeem points and earn elite nights and points for stays, which made it possible for me to stay at Wentworth Mansion. The hotel is charming. The service was impeccable. And it represented good value on points.
Perhaps the room just isn’t used very much and doesn’t get a lot of attention. Or perhaps they only assign it as an upgrade on one night stays, and it’s rarely paid for (or hasn’t been in a long time), and so on one night stays no one bothers to complain – they’re leaving anyway. So without guests letting the hotel know about maintenance issues, those issues don’t get addressed.
I fell victim to this myself – I didn’t stop at the desk on the way out, so didn’t complain about the condition of the room.
I do not know for certain whether some concierges are simple overburdened with too many members and too many requests, or whether the service just varies tremendously by agent, but the experiences readers share certainly evinces a wide spectrum of experiences. When the program was in its test phase it had just four agents, and with the rollout five years ago planned for 15-20 agents in total across all contact centers and time zones. Hyatt won’t say how many agents are working in the program today.
I reached out to Hyatt when I couldn’t find a single standard room for the entirety of the next 13 months. Some properties ‘game the program’ with minimum stay requirements for a paid or award standard room so it was possible I wasn’t seeing space that was actually available. I wanted to know whether it was possible to get an free night award at this property, and if so how would one go about doing so?
Hyatt offered that the hotel is “in compliance with offering free night awards when standard rate rooms are available.” But here’s the trick they’re pulling simply not offering standard rooms for sale most of the time.
I had reserved a points stay with confirmed suite upgrade at Alila Marea, but that hotel shut down for a private event and moved me to the Seabird Resort. It turns out that this was a lucky break because the suite I had at the Seabird was truly magnificent. Service and food on property were excellent, too. And I might never have stayed here otherwise!
The very first Caption by Hyatt, the Caption by Hyatt Beale Street Memphis, will open this summer as a category 3 redemption. Additional properties are planned in Shanghai, Osaka, Tokyo and Saigon.
Since the brand was launched, Hyatt has opened its first tommie hotels as well. And I’m not sure I understand how the concepts are really supposed to be different. Hopefully seeing a Caption property open will help explain this.
Hyatt’s elusive and excellent Alila Ventana Big Sur has quite a lot of free night availability all of a sudden for booking between February and May.
The hotel is well-located. It is quiet, as they seem not to have the entire property open. My room was clean and comfortable. It used to be one of the best for elite treatment, but with the club closed no restaurant for breakfast it no longer is. Still, when this is where you need to be in the city and the price is right – it was less than 1/3 the cost of the nearby Andaz 5th Avenue for instance – it can be the right choice.
As you can see from this chart, only Hyatt Ziva Puerto Vallarta has changed pricing, going from 20,000 points per night to 25,000 points per night. Hyatt tells me, though, that Hyatt Ziva Puerto Vallarta will be moving to Category B at 20,000 points in the next week.
I have to give Hyatt a lot of credit here. My first instinct is to wonder whether assigning existing all-inclusives to a new award chart would be an opportunity to raise the price of redemptions. Surely at most programs it would be! And they have not done this here.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
