Tag Archives for hyatt.
Hyatt is introducing a new award chart for all-inclusive properties. That’s because they used to have the Ziva and Zilara brand, but are now starting to bring the 100 Apple Leisure Group properties into the World of Hyatt program that they acquired. In fact, 6 hotels are already live and 50 more will be joining the program May 9. Kudos for speed, this took about 8 months from deal announcement rather than the traditional 18 months.
Hyatt will run a 25% off sale between March 15 and March 22 for stays running April 1 – May 31, 2022. And the deal is even better outside the U.S. because in addition to 25% off the Daily Rate, it comes with free meals and discounts too.
Hyatt is making annual hotel category changes – making some hotels to more expensive points redemptions, while making other hotels less expensive, based on the room rates those hotels are projected to achieve. These changes will go into effect at 146 hotels on March 22, 2022 at 8:00 a.m. Central time.
What’s significant here is that even though slightly more hotels will go down in category (76) versus going up in category (70), this should still be seen as a devaluation – and in some cases a big one. For the first time ever Hyatt will charge category 8 prices for hotels that have been in their own portfolio for years, not merely partner hotels or hotels that are part of newly acquired brands.
If you book an award stay and your flight diverts on the way to your vacation, and you can’t check in as scheduled, call your mortgage broker for a second or third lien on your house – quick!
Hyatt, like Marriott, charges you cash in an undisclosed amount (rather than points) if you have to cancel an award trip inside of the cancellation deadline for your stay.
One sweet spot is that MGM Rewards grants Gold elite status to Hyatt Explorist and Globalist members. This now includes a waiver of resort fees, upgrade at check-in if available (view, high floor); dedicated line at restaurants; and complimentary valet parking.
However if you’ve gained your Gold status via Hyatt you will not receive the Gold level’s $100 tier achievement celebration dinner. And if you redeem Hyatt points for your stay you will not have your resort fee waived.
Hyatt and MGM have a partnership that dates back to 2013. They each offer members in the other program status matches – not one time matches, but rather status in one program ‘equals’ status in the other.
And the status year in each program ends at a different time. This creates an opportunity to still have status with one program, after your status has ended in the other, and to use that to ‘match back’ to regain status – in perpetuity, or as long as this tactic has continued to last (and it’s lasted for years).
Hilton and Marriott have extended expiring free night certificates. Hyatt has not. They’ve even said they’ll begin expiring points again December 31st. However they’ve quietly gotten much more generous in offering points for expiring awards, and in some cases even extending them on asking.
There’s even a surprise of points for top tier elites.
Hyatt has expanded its partnership with delivery service GoPuff, which offers food, office supplies, toiletries and other convenience store type items.
The reason you care is that most Chase cards are giving you a $10 per month GoPuff statement credit, if you have half a dozen Chase consumer cards you can get $60 a month in GoPuff credit. That, and perhaps also that Selena Gomez is now an investor. And because there’s a Hyatt points signup bonus now, too.
I wrote a little over a week ago that Hyatt would announce a new promotion of 2022 bonus points every 2 nights, Jan 15 – April 20. And they’re doing exactly that. One piece I didn’t share was an additional bonus for Hyatt co-brand credit card customers.
There are two elements to loyalty marketing: recognition and reward. The former is the elite program, how you treat your best customers. The latter is rebate for their spend.
We can make some overall claims about best that will not apply to every member, every time, with their own subjective preferences. We can do this by looking at the overall earn-and-burn program, and by comparing the major elite benefits each program offers.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
