Tag Archives for inflight meals.
On my Austin–Chicago flight, I was thrilled to see a smoked salmon bagel platter on American’s breakfast menu — until it arrived. The bagel was cold, the onions and capers were missing, and instead of cream cheese, they’d served butter. “Bagel, butter, and lox” isn’t a combination I’ve ever encountered in half a century of travel. American seems determined to check the “meal served” box — even when it forgets the basics.
A passenger who pre-ordered a vegetarian meal began eating when their tray arrived — only to be scolded for “ruining the flight” by a seatmate who insisted everyone in the row must wait. Airline etiquette or invented rule? In coach, it’s simple: eat when it’s served.
Once infamous for penny-pinching moves like charging for water, United CEO Scott Kirby is now risking millions on food upgrades he admits can’t be proven to pay off.
United Airlines is revamping economy class meal service on transatlantic flights starting next month, swapping out the usual pretzel or breadstick starter for a fresh packaged appetizer.
This week I took a few American Airlines flights in first class, including on back-to-back days. That’s not unusual, except I pre-ordered meals and had forgotten I’d done so for day one when I pre-ordered day two.
I don’t fly Alaska Airlines often, maybe just a couple of trips per year. I’m much more active in their Mileage Plan program than with the airline. But every time I fly Alaska I’m struck by the quality of their food.
Delta Air Lines has been slowly rolling out Shake Shack burgers as a pre-order meal choice in domestic first class since late fall. I finally had a chance to try it and was seriously impressed.
United Airlines is experiencing a catering meltdown in San Francisco. The airline is transitioning from Gate Gourmet to LSG Sky Chefs and the changeover began Thursday. There have been widespread problems including severely reduced food and beverage services, inadequate onboard provisions, and confusion among crew and passengers about what to expect.
An American Airlines first class passenger was the only one not to get a meal on their flight, and she’s taken to social media saying it’s because she’s Black.
American Airlines is testing a change to see whether customers will abide losing bread in economy class and premium economy.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
