Tag Archives for london heathrow.
Security staff at London Heathrow terminal 4’s fast track lane were all reportedly wearing Pro-Palestine badges while screening passengers before an El Al flight to Tel Aviv on Sunday. This violates their uniform rules.
Bailiffs sought to collect a $3,400 refund that had been owed to a passenger for a couple of years. The customer had obtained a court writ, and the agents are empowered to seize a company’s property to satisfy the debt. They can seize planes. They’re shown planning to halt check-in and ground aircraft unless Delta paid.
The last segment of our trip was a flight home from London Heathrow to Austin on British Airways in business class. They use an Airbus A350 on the route, with no first class but with the airline’s Club Suites – essentially a bespoke version of the current American Airlines seat with doors added. It is a very good but not great seat.
This was the flight I already told one story off of: being refused water as a predeparture beverage, with the crewmember snapping that I already had a bottle at my seat.
All in all, if I hadn’t flown this aircraft configuration a dozen times and hadn’t flown it just a week before, I’d call it ‘the flight of a lifetime.’ It was honestly perfect, and I still believe that the Etihad First Apartment is the third best hard product in the sky – behind only the Emirates new first class and Singapore Suites.
I had a 3 hour 50 minute connection at London Heathrow. Normally I’d feel that was interminably long. However I was connecting from British Airways Terminal 5 over to Terminal 4 for Etihad. And it turns out it was much worse than that: three buses and one hour and thirty five minutes from plane to lounge. The good news is that the Etihad London Heathrow lounge is actually pretty good. I just had less time there than I’d expected!
British Airways business class is very serviceable. The new seat (which won’t be completely installed in their fleet until 2026, despite already being four years into the roll-out) is quite good. The bedding and amenity kits are good. Their main meals are ok, snacks chintzy, and breakfast worth skipping.
Cabin crew are friendly enough, though a bit overwhelmed in the Airbus A350 in particular.
One of the controversial views I hold in miles and points is that – as much as I believe fuel surcharges on award tickets are offensive and destructive – I will pay them when there’s good premium cabin award availability at a reasonable mileage price.
I’ve flown British Airways from Austin to London many, many times.
American Airlines has just re-opened its international first class lounge at London Heathrow, after closing at the start of the pandemic. And I’m not sure why. London Heathrow terminal 3 already has some of the best lounge options in the world.
Man and woman meet. Man falls madly in love. Proposes. And they decide to elope. They headed to London Heathrow to catch a flight to Rome to get married. And she ran off from the airport with his money – and his luggage.
Last month London Heathrow airport placed severe restrictions on the number of passengers who could fly out of the airport, in the face of staff shortages that had left to interminable waits, missed flights, and lost luggage.
Passenger limits were set to end September 11 but have been extended through October 29. Yet American Airlines is actually lifting is ban on nonrev passengers that had been implemented due to the caps saying conditions are improving.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
