Tag Archives for marriott.
A reader shares his experience checking in at the Chicago Marriott Schaumburg. He presented his ID and credit card. The associated thanked him for being a Bonvoy Platinum member. And then “summoned security over” and told him he was being walked.
When a guest at Marriott’s Courtyard Crystal City/Washington National airport complained about the property’s upgrade policies, the hotel general manager responded – and laid out why he prefers not to make upgrades available to elite members.
I see claims all the time in social media that ‘if you’re rich you don’t care about points’. That isn’t true. There are people who don’t care about points, but I’ve known plenty of wealthy people who do. I’ve helped centimillionaires several times over maximize their points and book award travel. And I’ve helped Hollywood celebrities do it, too.
If you just leave the default as one guest, that works out fine here but not everywhere. If you book for one guest it can be a good idea to at least communicate with the hotel in advance about the actual number of people in your room to avoid surprises at check-in.
A Marriott Ambassador member, who spends over 100 nights and $23,000 a year with the chain, reports returning to their room to find housekeeping there – and the cleaner brought her boyfriend.
An Autograph Collection hotel in Detroit – the Hotel David Whitney – is playing an interesting game with denying elite breakfast benefits to guests, and it underscores just how confusing and messy the Marriott Bonvoy program has become.
Are they figuring that very few will keep track of whether it’s a designated week to earn points? That’s certainly an interesting experiment in marketing – to see whether the announced partnership and linking gets most of the juice, or whether there’s significant uplift in spend during weeks members can earn 100 points.
, since Marriott now identifies as mid, they needed another brand to carry the moniker: Project Mid-T, a lower-end Fairfield. Under CEO Anthony Capuano, “Marriott” doesn’t need to stand for anything, they just need to prop up room count. And Mid-T is perfect to counteract rooms-growth Low-T.
Marriott Homes & Villas is a place to book homesharing stays. They aren’t a platform like Airbnb, where owners list directly. Instead they source inventory from other platforms like Vacasa, earn a commission, and rebate part of that back to you.
They’re celebrating their fifth anniversary and have a pretty great offer for Marriott elites: 50,000 bonus points…
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
