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Jordan no longer leads the airline, he carries water for others above him who aren’t giving him the space to make decisions. He likely doesn’t need the job. Why is he sacrificing his integrity to front these changes? It’s time to walk away, and signal that the place he’s worked since 1988 does not exist any longer.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
