I earned 110,000 transferable Brex points as part of an account opening bonus offer, and then another 100,000 Brex points signing up for a free Paypal business account. So I’m sitting on a little over 210,000 points. I haven’t been using my Brex account, though, and Brex let me know they’ll be shutting down the account – and that means losing any remaining rewards.
My first thought was to generate some account activity but that may not be enough to save the account. I might do that anyway, but I’m going to use my rewards right away. Brex says if I use the account they will merely “conduct an internal review” over whether to close the account. Usage alone may not be enough to save it.
Meanwhile one reader shared that when Brex told them their account would be closed in 30 days the account was actually closed sooner than that. I’m going to cash out immediately.
Here’s the note they sent:
It looks like there haven’t been any transactions on your account in a while. Therefore, we plan to close Miles and Points Consulting, LLC.’s Brex account in 30 days, including all associated Brex cards and Brex Cash accounts.
If you’d like to keep your accounts, please start making transactions again within the next 30 days. We will then conduct an internal review to make a determination about account closure. If you want to add funds to your account, please check your deposit limit and then follow instructions in this help article.
If you do not want to continue using Brex, please make sure to redeem any available rewards points within the month, before we close your account.
If your account is closed, you will no longer be able to transact with your Brex account and cards, or redeem rewards. You will still be able to sign in to your dashboard and download your statements.
I suppose I should have been using Brex for 8x earning on Rideshare spend but I wasn’t. Each point is worth a penny a piece, or transfer to a variety of loyalty programs:
- SkyTeam: Air France KLM, Aeromexico
- Star Alliance: Avianca, Singapore
- oneworld: Cathay Pacific, Qantas
- Non-alliance: Emirates
I’ve considered Brex to be the least valuable transferable currency compared to American Express, Chase, Citibank, Capital One, and Bilt. The truth is that,
- Air France KLM is the best program in SkyTeam, but a pain to deal with sometimes. It’s an option.
LI>Aeromexico is mostly low valuable but can have occasional uses unlikely to apply if you aren’t originating in Mexico
- Avianca is a very useful program, but their points are so easy to come by
- Singapore is good but their miles expire even if you have activity in your account
- Cathay Pacific’s Asia Miles offers ok value, though I’ve wondered what the underlying future of the associated airline looks like
- Qantas mostly charges exorbitant prices, but has some very limited strategic uses with unusual partners and for access to Qantas inventory not offered to other airlines.
- Emirates just charges a lot for awards. It’ll be my go-to for booking Emirates first class redemptions of course. Like Singapore miles expire after 3 years regardless of activity in your account so I prefer to transfer for a specific use rather than store value there.
This largely leaves me debating Air France KLM and Avianca. My balances with both programs are low, having just made redemptions through each program in the past couple of weeks. I’ll bet on Star Alliance miles being more useful than SkyTeam miles and make the transfer to LifeMiles. And I’ll consider that better than getting a penny apiece for my points.