Monthly Archives for January 2019.
Air Canada, along with Aeroplan’s banking partners CIBC, TD, and Visa, completed their agreement to buy Aeroplan from Aimia.
That gives Air Canada its members to market to right away, and it eliminates expected new major competition between the two from the marketplace before it even begins.
She danced on the airport train. She danced in the terminal. She danced while having a drink. You can’t get frustrated with travel — with the airlines, with the TSA, with yourself — when you’re dancing.
United has a bug bounty program paying out up to a million miles for identifying vulnerabilities.
Now Hyatt has a bug bounty program, too.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Until March the most expensive standard room redemption Marriott offers is 60,000 points which is amazing value at the St. Regis Maldives.
Right now there’s better redemption availability at the property than the Marriott award calendar shows — and they appear to be underpricing awards for overwater villas.
When American ended Chicago – China service they freed up Boeing 787 aircraft and seemingly didn’t know what to do with them. They’re flying 787s now to Cancun and Anchorage.
Then they freed up even more 787-8 flying time. Since they removed business class seats from 787-8 aircraft, with the new configuration featuring only 20 seats up front, the plane no longer works for premium markets.
Hotel loyalty programs face a unique challenge that airlines don’t. Airlines set the rules and provide the product directly. Hotels have to get properties which are often owned and even managed separately to comply, with benefits like upgrades delivered consistently by individual employees at a front desk perhaps thousands of miles away. They rely on individual hotels and even employees to comply.
Embedded in a loyalty program as well is a philosophy of how to treat guests redeeming their points.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Delta calls moving from regular coach to extra legroom coach (“Comfort+”) seats an ‘upgrade’ the way other airlines call coach to business an upgrade.
When you buy a ticket you don’t just assign yourself an extra legroom seat, your upgrade ‘clears’ into the extra legroom section of the plane. This process is going to create a problem on several routes beginning in March.
A 21 year old woman named Andrea flew from Miami to DC. Inflight internet wasn’t working but her mind was on overdrive. She had a huge crush on her best friend. She showed up at the airport to meet him during his connection… before heading off to study in Australia for a semester.
And she shared the teen romance drama on an airsickness bag, discovered by an aircraft cleaner.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
