Monthly Archives for March 2023.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
With the window shutting to earn status for the new year closing on Tuesday night, customers were calling in. This is a new system (Loyalty Points) and a new cutoff (February 28, not December 31). And telephone hold times became excruciating, as numerous customers shared to social media. Wait times stretched in some cases over 5 hours.
Around 2 a.m. this morning a man stole a bus from American Airlines at New York JFK and drove it around New York. The bus had been left running, and there were no passengers on board at the time.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
