Monthly Archives

Monthly Archives for March 2023.

71 Year Old Deaf Passenger Has Arm Broken By Police During Austin Airport Layover

Mar 24 2023

A 71 year old deaf Florida woman was connecting in Austin enroute to Seattle. She was a nervous flyer traveling alone for the first time in her life. Her hearing aid wasn’t working well, and wound up spending 3 days in jail and having her arm broken by police after she was unable to hear instructions from a gate agent – and asked twice to get on an earlier flight.

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Why Is United Airlines Tricking Customers Into Paying For Basic Consumer Protections That Are Free?

Mar 24 2023

It’s especially galling to see United Airlines selling the option to receive a refund when they cancel a flight during the booking process on their website. A customer is entitled to a refund when United cancels their flight for any reason however United makes it appear that this is not the case when a flight is cancelled due to weather, unless the customer pays extra.

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The Lie Hotels Tell To Reduce Housekeeping Costs

Mar 24 2023

Early in the pandemic there was concern about people entering hotel rooms. If you were traveling you either weren’t concerned about Covid-19, or you wanted to isolate yourself as much as possible from others.

Hotels stick with the line that guests want choice in whether or not to have daily servicing of their room, so they ask guests to request it if they want it.

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Passenger Bites Cops After Being Removed From Flight In Miami

Mar 24 2023

Video shows her threatening assault at another passenger, as well as a woman who was trying to de-escalate things. It’s not clear though what triggered the incident.

When she told she was being arrested she resisted – scratching and hitting officers – and was eventually carried off the aircraft anyway. She dug her fingernails into one police officer’s arm. She kicked and “nearly” knocked an officer down a flight of stairs as police tried to put her in leg restraints.

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Man Sues El Al For Injuries After They Failed To Explain How His Business Class Seat Worked

Mar 23 2023

A man has filed a lawsuit in US District Court for the Eastern District of New York on Monday against Israeli airline El Al because, he says, he was injured after getting stuck in one of their business class seats on a flight from Tel Aviv to New York JFK in October.

A flight attendant “had to pull him free” from the seat, and this is the airline’s fault because cabin crew had “failed to explain to him how the seat operates.”

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Details Of The New Rewards Program For All Expedia Brands Coming This Summer

Mar 23 2023

This summer Expedia is launching a new rewards program that will apply across all 21 of their brands. Historically some have offered better rewards, like Orbitz and Hotels.com, while others have offered consistently devalued rewards such as Expedia directly, and some haven’t offered rewards at all – like Vrbo. That’s changing. You’ll be able to go earn points buying airline tickets and spend them on homesharing.

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