Monthly Archives for June 2024.
Last summer United brought in a Vice President from Comcast to lead MileagePlus. It wasn’t because he had a unique understanding of loyalty marketing. The idea was to better monetize MileagePlus members by selling ads more aggressively.
Southwest Airlines seating is first-come, first-served. The earlier you board, the better your seat selection. The earlier you check in, the earlier you’re allowed to board. But some passengers get to jump the queue.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
The Alaska Airlines flight attendants union, whose members have already overwhelmingly authorized a strike, says that they’re giving negotiations “the next two weeks” and that they “won’t wait” to take the next steps towards a strike after that.
The Yuntai Waterfall in the Henan province of north central China is supposed to be a majestic natural wonder, “like the Milky Way flying down” according to the park’s website. China’s tallest uninterrupted waterfall features a 1,030-foot drop and is honored with the Ministry of Culture and Tourism’s highest accolade. It’s a UNESCO Global Geopark. Millions of tourists visit annually. And it’s a fraud.
A dirty secret is that cash has its drawbacks, too, and it’s often cheaper for a merchant to accept credit cards than it is to take cash. It’s not so secret anymore when businesses start adding extra steps and costs for cash acceptance.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
The Biden administration broke up the JetBlue-American Airlines partnership because they were concerned with competition in New York, and didn’t want competitors colluding. Or maybe they just wanted to make sure there wasn’t a third viable competitor to take on Delta?
Because it sure seems that the administration is more interested in keeping competition out of New York than ensuring it.
The smart thing would have been to take the money since nothing was required in exchange – it was literally just allowing the airline to increase paychecks without a new contract or accepting any company terms whatsoever. You don’t leave free money on the table especially when you… need the money. This would have set a new baseline to negotiate upwards from.
Seven years ago the NAACP issued a ‘travel advisory’ against American Airlines, lifted in July 2018. The civil rights organization says a “troubling pattern of a failure to address harmful behaviors” at the airline has it considering reinstating the warning.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
