Monthly Archives for September 2025.
The end of status? Airlines that once promised loyal flyers free first class upgrades now sell those seats for as little as $40, leaving even their best customers stuck in coach.
A Newark-based United Airlines flight attendant has filed a class action claiming crews have spent decades working unpaid hours on the ground, from boarding to deplaning.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
JSX is applying to launch flights from Santa Monica Airport—even though activists shortened its runway and secured its shutdown by 2028.
On a Delta flight out of JFK, a passenger elbowed his larger seatmate in a fight over the armrest, told him to “join Weight Watchers,” and while the crew debated whether he was “too fat to fly,” they let the attacker stay onboard.
Hyatt Centric Victoria Harbour Hong Kong has an interesting way to try to hold down costs – guests entitled to breakfast, either because of their rate or status, receive an offer of a folio credit if they give up breakfast.
I’ve written this blog alone for 23 years, and a new book helped me see how being ‘on the spectrum’ is the reason it worked.
Airlines aren’t getting a share of debit payments currently. The last major U.S. mileage-earning debit card was the SunTrust Delta SkyMiles product a decade ago.
American Airlines has been swapping out amenity kits with new limited edition offerings with the same regularity that DiCaprio ditches girlfriends the minute they pass driver’s ed. But they just need to go back to the ThisIsGround bags and their contents from before the pandemic.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
