Lufthansa 787 Drops Onto Its Nose Before Los Angeles Flight — Up To $200,000 In Passenger Compensation Owed

Lufthansa’s Frankfurt – Los Angeles flight 450 had to be cancelled on Thursday when the nose gear of the Boeing 787-9 collapsed or unexpectedly retracted, collapsing onto the ground.

Passengers hadn’t boarded the aircraft, but crew and ground staff were on board, and several employees were injured and required medical attention. There was a ground handler on a highloader beside the aircraft, and another worker near the plane’s nose, however those employees were not injured.

This plane is equipped with Lufthansa’s new Allegris cabin and had only just been delivered to Lufthansa in January 2026. It had come in from Austin at 7:03 a.m. this morning, and the incident occurred at 12:45 p.m.

The cause of the incident with aircraft D-ABPQ “Herne” is not yet known. However, it immediately brings to mind a 2021 British Airways Boeing 787-8 issue at London Heathrow, where the plane’s nose landing gear downlock pin had been inserted into the wrong hole. When the gear was cycled during maintenance, it retracted and the plane’s nose hit the ground.

In fact, there were at least two nose grear retractions on Boeing 787s by 2018 which triggered a service bulletin and an FAA Airworthiness Directive.

Passengers scheduled to fly Lufthansa 450 to Los Angeles are going to wind up with delays sufficient to warrant EU261 compensation of €600 apiece. With 287 seats on the aircraft, that’s $200,000 in potential cash liability compenating passengers, depending on how full the flight was and how many passengers are savvy enough to request the compensation.

About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Comments

  1. A warning light on the flight deck for everything but the locking pin on the nose gear…

  2. @Captain Freedom: right, since cockpit warning lights are visible from the outside of the aircraft…

  3. “Up To $200,000 In Passenger Compensation Owed” Well-deserved, too. Let Boeing and LH sort it out. Passengers should not be on-the-hook for the cancellation. Definitely can’t blame on ‘weather.’

    We need an EU261 in the USA. If this happened here, you’d be lucky to get a Biscoff.

  4. @1990

    AmerIcan sheeple wouldn’t know what to do.

    We filed our 261 claim for delay during strike as soon as we got home. Due to thousands of people all filing claims at same time, it took three weeks to get our refund getting into our bank account. No stoopwaffling from LH.
    Just about to check in for flight tomorrow from Reykjavik to FRA. Fantastic 8 day cruise around Iceland on HX expeditions.

  5. When a Boeing 787-9’s nose gear crashes onto the tarmac, do the mechanic and pilot document this incident as a “bloody nose”?

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