About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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See Something, Say Something Doesn’t Work When You Don’t Know What You’re Looking For

Sep 03 2019

Monday night an Alaska Airlines employee “spotted two men who she thought looked suspicious” at Newark airport. She “approached them, the men started running and she screamed “evacuate.”

The Alaska employee “hit an alarm..and nearly 200 passengers evacuated the gate.” Passengers ran, hid under seats, and reportedly there was “glass..shattered from people jumping.”

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American Airlines Throws Down Against United Over the Environment

parker talking to somebody
Sep 02 2019

I wrote the other day in a Forbes.com piece about a bit of a feud between American Airlines and United over the best approach to the environment, the CEO of American calling out United’s biofuel efforts as being largely meaningless compared to American’s investment of newer, more modern and fuel efficient aircraft.

It turns out Parker is right on the science.

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The Trick Singapore Airlines Killed When They Eliminated Last Minute Waitlisting for Awards

flight attendants posing
Sep 02 2019

August 14 Singapore Airlines made a huge change to the ability to waitlist for award tickets. All wait list requests are cancelled 14 days prior to travel. There are no more last minute wait lists.

Singapore says the new rules ‘promote certainty’ and that’s certainly true. You know you cannot clear a wait list close to departure, because Singapore won’t allow it.

But why did they make this change?

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American Airlines Has Already Written Down a Quarter of Its Investment in China Southern

china memorial
Sep 02 2019

In the second quarter American Airlines wrote down the value of its investment in China Southern airlines. In response to a question about financials, the airline told employees “Non-operating special items principally included $52 million of mark-to-market net unrealized losses primarily associated with the company’s equity investment in China Southern Airlines.” $52 million would equate to 26% of the original $200 million investment in China Southern made just two years earlier.

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