About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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The CEOs of the 3 Biggest Airlines Wrote an Op-Ed and Every Paragraph is Misleading

man speaking on microphone
Jul 13 2019

The U.S. airline industry was born in subsidy from the post office and American Airlines received a federal loan to pay for its first big aircraft order. The U.S. airline industry has more government involvement than most countries — the U.S. model where airports are owned and run by government agencies, and air traffic control is managed by the government is unusual.

Big U.S. airlines like Delta, American, and United have all benefited from major government subsidies, like moving pension obligations off their books and onto the federal Pension Benefit Guaranty Corporation in bankruptcy while retaining tax loss carry forwards so that they wouldn’t have to pay taxes once they started earning profits.

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Genius Flyer Tries to Find Shortcut to the Plane – By Getting on the Checked Baggage Belt

woman on conveyor belt
Jul 13 2019

A many of the world’s airports it’s a long walk from check-in to the gate. Some of that delay is due to immigration and customs formalities, but at newer airports that also usually means walking through a maze designed to move you past as much high-end retail as possible. That’s because expensive retail generates big revenue for the airport.

Sometimes you start to think: there has to be a better way.

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Etihad First Apartment Awards Wide Open (and Business Class for Up to 9)

airline bed
Jul 12 2019

One of my most frequent and best uses of American AAdvantage miles over the past 7 years has been booking first class awards on Etihad. I’ve used them to fly to the Maldives four times, to India, to the Gulf region and from the Mideast to Australia to name just a few.

And they offer an excellent hard product in first class – on their Airbus A380 the ‘First Apartment’ with an on board shower.

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US Customs and Border Protection Will No Longer Require Mandatory ID Checks Getting Off Domestic Flights

passport getting stamped
Jul 11 2019

On February 22, 2017 Delta flight DL1583 arrived at New York JFK from San Francisco and passengers were greeted by U.S. Customs and Border Protection demanding to see ID from everyone getting off the aircraft. Apparently they were looking for an individual who had been ordered to be deported.

Except that US CBP has no authority to do that.

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