Delta’s pilots and dispatchers are unionized. However Delta clearly benefits from having fewer unions.
The IAM is working to organize Delta’s flight attendants and fleet service workers. Delta has a counter-campaign.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
by Gary Leff
Delta’s pilots and dispatchers are unionized. However Delta clearly benefits from having fewer unions.
The IAM is working to organize Delta’s flight attendants and fleet service workers. Delta has a counter-campaign.
by Gary Leff
Hyatt launched their earning and redemption partnership with Small Luxury Hotels of the World at the end of 2018. Initially they only brought about 10% of SLH’s 500+ properties into their portfolio.
They followed two months later with another 56 properties or 10% and then 57 more a month after that. Now they’ve added another tranche of hotels where you can earn and redeem Hyatt points, bringing them to over 200 (or roughly 40% of) SLH properties in the portfolio.
by Gary Leff
U.S. airlines are lobbing political grenades at Air Italy, which flies from Milan to New York, Miami and now seasonally to Los Angeles and San Francisco (cities with no other non-stop service on the route). Air Italy has a total of 15 aircraft in its fleet, and has already reduced service on the Los Angeles and San Francisco routes, and cancelled Chicago service before it even began.
Air Italy is defiant. They say they plan to launch two new North American routes in 2020, at least one likely just summer seasonal, and they hope to re-instate Los Angeles and San Francisco’s service to year-round status.
by Gary Leff
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
by Gary Leff
If you’ve never missed a flight you’re spending too much time in airports. Non-stops are nearly always better than connecting, though on the longest flights the time a connection adds to your overall journey is relatively smaller (if everything goes as planned).
Passengers prefer non-stop travel over connections, but at what margin? How much are people willing to spend to avoid a connection and does it depend on how long of a connection they’d have to take?
by Gary Leff
Don’t discount the value of a bucket as a signup bonus!
Along with some pvc pipe, gravel, sand and charcoal you could use a bucket to build a water filter. You can grow food inside of a bucket. Or harvest rainwater. You could even attach a couple of straps to the bucket and make it a backpack. With holes near the bottom of the bucket, and placed inside roasting pans, you might be able to use it to feed chickens. Buckets are also super useful if the ALS Foundation gets the ice bucket challenge to go viral again.
by Gary Leff
Monday I wrote about how the Andaz West Hollywood keeps World of Hyatt members from using their points.
The hotel benefits from being a Hyatt. They attract stays from guests loyal to the brand, and looking to earn elite night credit when staying in the area. But they appear not to want to honor the other end of their obligation by redeeming free night awards.
by Gary Leff
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
by Gary Leff
Several frequent flyer programs around the world let you put your status on pause, or extend your status, when you experience major life events. It’s not nearly as common in the U.S., perhaps because we’re not as focused here on accommodating new births or medical issues as people are in Europe or Australia.
It makes all the sense in the world for a travel loyalty program, though. A customer who was incredibly valuable before having a child is likely to be incredibly valuable once the get back on the road.
by Gary Leff
Have an important stay coming up where elite status — club lounge access or breakfast, a room upgrade — would be nice? Hilton will give you free 90 days of status if you have elite status with any chain.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »