About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Starting in June US Airlines Will Offer New Gender Options When Booking Tickets

Feb 15 2019

US airline trade group Airlines 4 American confirms that it has “approved a new international standard that will allow for ‘unspecified’ and ‘undisclosed’ in addition to ‘male’ or ‘female.’”

Effective June 1, 2019 this accommodates passengers who have an ‘X’ on their IDs for gender. This is currently an option for state IDs from Arkansas, California, Colorado, Minnesota, Oregon and Washington, D.C.

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Great Business Class Award Availability to Tahiti

Feb 15 2019

French Polynesia is one of the toughest awards to book, because service is limited. There aren’t a lot of options for getting there, even if you’re willing to connect. The major carrier is Air Tahiti Nui, which serves Los Angeles – Papeete. Air France also operates that route three times a week. United flies three days a week from San Francisco and has good award space in coach. Hawaiian flies Saturday service from Honolulu.

Whether or not business class awards are possible is a yes/no proposition (usually no). There’s not a lot of tricks to make it happen. Although right now Air Tahiti Nui which is an American Airlines and Delta partner is making great business class award space available for two passengers between Los Angeles and Papeete, Tahiti for October through December.

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Hotels Want You to Redeem Your Points Because They Make Big Money on Award Guests

Feb 14 2019

At Marriott and Hyatt the payment a hotel gets for your award night is not linked to the number of points you pay.

Most hotels actually want your award business. If you’re taking up a room that would otherwise go empty, it’s pure marginal revenue. And if you’re taking up a room on a night they’re full they get a large payment – generally equal to their average rate for the year, though not as high as the highest rate they might charge on that night. One hotel is even warning members about the impending award chart price increase for the property.

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Here’s What United’s Business Class Soft Product Was Supposed to Be

Feb 14 2019

United Airlines CEO Oscar Munoz took the stage at Gotham Hall in New York nearly 3 years ago. He was new on the job and looking to make a splash advancing the narrative that his airline was turning itself around, righting the ship.

It always seemed clear that United wouldn’t sustain their new inflight offering. Although in some ways I expected that there would be more progress actually rolling out the seats before it was cut back so far.

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Businesses Have Credit Reports Too, Now You Can Check Yours for Free

Businesses have credit profiles, and most small business owners don’t check theirs. Capital One just launched a new service — whether you’re a CapitalOne cardmember or not — called Business CreditWise. It provides access to a company’s credit report with data from LexisNexis Risk Solutions.

The new tool lets business owners access credit details, “correct mistakes and understand what is impacting their overall credit report, free of charge.”

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