A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Last Tuesday United turned a Chicago O’Hare to Chattanooga, Tennessee around because they realized the plane was too big for their ground equipment.
The flight took off from O’Hare and made it about halfway when the pilot announced they’d be turning around returning to Chicago because the plane was too large.
there’s a report that the Citi Prestige card is being relaunched — changes November 4 and possibly January 4 — with a new earning structure. The card would offer 5 points per dollar on airline and dining spend, 3 points per dollar on other travel, and 2 points per dollar on entertainment.
Meanwhile the card would keep its most valuable current benefit — 4th night free on hotel bookings — although one report suggests it would be limited to twice per year.
Historically the payout was less than 2%, so this is an amazing deal that probably won’t last. It’s worth it to make any Marriott (including Starwood) bookings through the site, and to make as many as you may need quickly. Indeed, making cancellable bookings that you may need can make good sense.
Since you’re sent from Ebates to Marriott’s own website you will of course earn elite credit and have elite status recognized, as well as earning Marriott points for your stay and availing yourself of their member rates.
On Friday I wrote about a report that Hyatt would be gutting cash and points awards November 1 as well as introducing new premium suite redemption options.
The claim about cash and points was that instead of redeeming points and a fixed cash price, you would redeem points for half off a hotel’s paid rate. That report now has been verified by a hotel which has received information about the change.
Two years ago American and Barclays introduced card spend as a way to earn credit towards American’s new ticket spend requirement for elite status. That will change substantially for most customers in 2019, and for some in 2020.
American Airlines is dropping both their Chicago – Beijing and Chicago – Shanghai flights and shifting Chicago – Tokyo flying to joint venture partner Japan Airlines. Hawaiian Airlines is giving up on Honolulu – Beijing as well.
American would like to keep their route authority from Chicago to China even while not using it. They’ve made some rather incredible claims to the Department of Transportation in support of that request.
On Sunday night a man frustrated by the delay of JetBlue flight 801 from Orlando to Salt Lake City ‘went crazy’ and was pepper sprayed by police. He appeared to “take a swing” at the JetBlue agent and passengers in the gate area sought to restrain him.
Then police arrived.
A British Airways business class passenger found his seat similarly soaked and BA offered 40,000 Avios as compensation.
Compensation ought to be the full cost of the ticket at a minimum. British Airways may believe that 40,000 points is generous, that all they promise is transportation from point A and point B (never mind that this was business class). However I believe that they promise transportation from point A to point B free of urine and they failed to deliver what the customer paid for.
While British Airways has increased the surcharges on award tickets Alaska Airlines is not (yet?) passing along those higher fees. Alaska Airlines is requiring about $380 less than American for the same British Airways itinerary.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
