About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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American Airlines Stock Hits Two Year Low: What’s Going On?

depressed businessman leaning his head below a bad stock market chart
Oct 09 2018

American Airlines stock hit two year low. It’s down about a third this year. The market doesn’t seem to think their strategy is going to deliver results. Investors appear to be mirroring customer sentiment, judging from the comments and interactions I have with readers. It also appears to be mirroring employee sentiment, judging from what I hear from American’s front line.

The total value the market places on American Airlines right now is less than $16 billion. In contrast United’s market cap is $22 billion. Their stock has gone in the opposite direction from American’s this year. Southwest’s market cap is $34 billion and Delta’s is $35 billion.

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Qatar Airways Threatening to Leave oneworld

qatarplane
Oct 08 2018

Qatar Airways CEO Akbar al-Baker is not happy with oneworld members American Airlines and Qantas, and suggests it may not make sense for Qatar to continue in the airline alliance as a result.

He has already spoken with the head of oneworld about this and “will wait for him to come back before deciding what to do.”

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Should Airline Compensation Go To Your Employer — Instead of You?

airline ticket
Oct 08 2018

When an airline pays out compensation for a delay, and you’re traveling for work, are you really entitled to keep the money? Shouldn’t you turn it over to your employer?

Let’s assume your employer bought the ticket and both travel and the delay were during business hours. You’re getting paid, and your employer is the one suffering the loss (of your productivity).

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A Grand Bargain With American Airlines For Bigger Lavatories: Credit Card Ads While You Go!

apply aviator promo
Oct 07 2018

Currently American Airlines is installing smaller lavatories across its domestic fleet, taking a few inches away from customers who have to go in order to squeeze in an extra row of seats.

The problem is that today American Airlines isn’t generating any revenue from its lavatories so it’s no surprise they’re trying to limit lavatory footprint.

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