I like American’s new safety video even though (perhaps because of) I’m not much of a fan of cheesy or over-the-top safety videos. I think it’s a solid effort, and I give it high marks precisely because it’s not the most wild and creative thing out there. It’s modern, and does the job.
However I have to give real kudos to Delta’s new safety video which debuts onboard October 1.
Marriott has acquired Starwood, and on day one they’re already making it possible to link frequent guest accounts, match status, and transfer points between programs.
Marriott and Starwood are still separate, the programs are still independent — you earn and redeem Starwood points at Sheraton, Westin, etc. and you earn and redeem Marriott points at Marriott, Renaissance, etc. — but you can move your points back and forth and elite customers of one can be treated as elites with both.
Now that Marriott’s acquisition has closed, and they’re already letting you link accounts, match elite status, and move points between programs, there are fantastic arbitrage opportunities created.
However long the period lasts where the Marriott program and Starwood program retain their separate identities while letting members move their points and status back and forth between the two — whether only a little over a year, or for two years — this period may wind up as one of the real golden ages of hotel loyalty programs.
Marriott’s deal to acquire Starwood has closed. And they’re seriously ahead of the curve with member benefits.
They are ready to let members link Starwood and Marriott Rewards accounts. Starwood and Marriott elites can have status matches, and members can move points between programs at will.
This will take some time to roll out, for instance my flights on American last night still aired the older videos that American has been playing for years (which featured different crew members speaking different parts but that was generally corporate and straight-forward). I expect my American flights today will still have the older video as well, and of course MD80s don’t have inflight video at all.
However the new video is more modern, it has a little bit too long of a lead-in in my opinion, but is more ‘fun’ without being too cheesy either.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Japan’s Skymark Airlines was scheduled to take the A380, but it went bankrupt. ANA won Airbus’ support as a creditor to take control of Skymark — all they wanted was Skymark’s slots at Tokyo Haneda — by agreeing to accept the Skymark A380s. ANA says they’ll operate the planes to Honolulu.
No US airline has taken an A380. Many airlines regret theirs. It’s a big plane, expensive to operate, although cost-effective if you can fill it. The idea was to fly routes at slot-congested airports, like Tokyo Narita and London Heathrow, where an A380 could replace two smaller planes. But an airline that does that loses frequently, and becomes less convenient for time-sensitive business travelers. And adding seats to a market drives down the price the carrier can sell those seats for.
Three years ago Etihad launched onboard nannies. Now they’ve added new features.
This isn’t a premium cabin benefit, it’s available even in coach, and the idea is to offer help with preparation of bassinets, to look after unaccompanied minors, and even keep children entertained while parents – economy passengers, no less – nap, eat, or watch a movie. Of course, the nanny spreads their time across all the families onboard so it’s not free unlimited babysitting to offload your kids for the duration of the flight.
British Airways parent IAG acquired Aer Lingus and the Irish carrier is expected to join oneworld.
Aer Lingus is a former member of oneworld — they left nine years ago to pursue a strategy as a low cost carrier. Since then they’ve built back their premium offerings. They have a good transatlantic business class, considering the short flights between Dublin, Shannon and the East Coast of the U.S. which are their bread and butter (though not exclusive) destinations.
Delta rarely runs promotions anymore, since the lead up to their going to revenue-based mileage earning.
They do have a very tight relationship with Starwood, though — Crossover Rewards — which offers Starwood points for Delta flights and Delta miles for Starwood stays, and even status benefits equivalent to the lowest tier at both companies.
And yet there’s one area in which Delta cheats a bit on Starwood.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
