About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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New Study Declares the Best Hotel Loyalty Program, Did It Get Things Right?

Oct 21 2015

Scott McCartney covers the new IdeaWorks study of hotel loyalty program value for the Wall Street Journal.

This effort seeks to determine the rebate value that your spend has with the largest hotel loyalty programs, and estimate the value of a hotel point.

They come close to offering reasonable estimates of the value of points from IHG Rewards Club, Hilton HHonors, Starwood, and Marriott (although they slightly overvalue those points).

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Passenger Strips Naked, Requests Sex From Flight Attendant. Can You Guess What Happened Next?

Oct 21 2015

A flight was delayed 11 hours after a passenger became unruly, stripped naked, and requested sex from a flight attendant this past Saturday.

Rumor has it the passenger in question lacked elite status in the low cost carrier’s frequent flyer program and was thus requesting benefits he wasn’t entitled to without ancillary fees.

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New Data Shows the Cities Where Airline Competition is Really Heating Up

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Oct 20 2015

Airline Weekly had some great stats this past week comparing the capacity of airlines in their top 10 cities between the fourth quarter of 2014 and fourth quarter of 2015.

Combined with reports on revenue and growth in number of aircraft, and seats per aircraft, we get insight into the strategies the airlines are employing and the new competitive pressures they’re under.

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