About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Starwood is Considering Devaluing its Awards

Starwood is currently surveying some of its customers on how to increase the points required for awards in the least objectionable way. The following survey was passed along to me by a reader I trust. Hilton Hotels has “raised their prices” to redeem a free night. Starwood Hotels and Resorts is considering changing its redemption program. If Starwood were to “raise their prices” we want to know what would be most acceptable to you. In thinking about the “price increases”, please review the following option below and rank them in order from 1 to 4 with 1 = the most acceptable and 4 = the least acceptable. 1 = highest ranking …4 = lowest ranking Raise the award redemption level on all six tiers of hotels in the Starwood Hotels program. For example a hotel…

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Alaska Airlines Updates

alaska airlines
May 05 2006

A Flyertalk member posted a summary of Wednesday’s Alaska Airlines MVP Gold lunch in Anchorage. (Alaska regularly hosts gatherings for their top tier elites.) Key points:A new Platinum top tier will be introduced in 2008, requiring 70,000 to 80,000 miles. MVP Gold “Guest Upgrade” certificates will be going electronic in 2007 (bye bye, eBay). Alaska’s website can now book partner awards on Delta. Alaska will be introducing a new destination that members “will really like.” Rumors have been flying for a long time about Hawaii, but this is hardly confirmation of that. (Alaska’s 737s can make the jaunt…)

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25 Days, 25 American Airlines Bonuses

american airlines plane
May 03 2006

American is celebrating 25 years of their AAdvantage program this month with 25 separate offers, one available each day for 25 days. Today is the third day, and the offer is that you can register for 25% bonus miles on your spending with the Citibank American Airlines Mastercard posted on your May, June, and July statements (up to 2500 bonus miles, that is based on up to $10,000 in spending). The spending cap reduces the potential value of the offer, but it’s still worthwhile, and the daily offer website is worth checking, well, daily.

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Sheraton Pattaya Resort

April 19-22, 2006 Sheraton Pattaya Resort We were walked outside the terminal by a representative of the Sheraton while the Thai Airways porter pushed our bags. He opened the door to the resort’s BMW M5 and we were off. The car had cold waters, packaged fresh wipes, magazines, and the day’s Bangkok Post. Of course at 10 o’clock at night it was too dark to read, and I was too tired in any case after sleeping 3 hours on my flight from Tokyo. At this time of night there was no traffic at all and most of the drive is freeway. It was dark and we didn’t much of Pattaya on the way to the resort. The entry way to the Sheraton was well-lit and there were plenty of staff to greet us despite the…

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Thai Airways First Class, Tokyo to Bangkok

Wednesday, April 19 Narita – Bangkok Thai Airways International Flight 677 First Class, Boeing 747 Departs: 4:55pm Arrives: 9:25pm We checked out of the Hilton Tokyo using the temporary lounge on the 30th floor. I used my remaining yen to pay the hotel bill, which was just some room service coffee and the transfers back to Narita. I asked when the executive lounge would reopen and was told summertime, June or July. “It will be much larger, we are very excited.” Then went downstairs to the front of the hotel for the 12:10pm Airport Limousine Bus. Turns out this was a bit of a mistake, there was no traffic whatsoever and I we could easily have taken the 1:10pm departure. Instead we’re at Narita around 1:40pm. After the perfunctory passport check upon the bus entering…

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Kozue at the Park Hyatt Tokyo

I went to lunch at Kozue, the Japanese restaurant at the Park Hyatt Tokyo. The restaurant is made up of rich amber wood walls, floors, and tables. The tableware is all unique. The restaurant has a breathtaking view out towards Mt. Fuji from its 40th floor perch. The menu, much more affordable at lunch than dinner, offers both individual choices (to which you can add rice, miso soup and Japanese pickles) and set course meals (beginning at JPY3900 at lunch and I believe JPY12000 at dinner, our meal was JPY6200). Our first course consisted of several items: Kelp Flavored Snapper and Fresh Seaweed with Vinaigrette Soy Sauce; Marinated Tofu, Konnyaku and Deep Fried Puffy Bread; Simmered Short-neck Clam, Yachiazami and Fuki Greens; Conger Eel and Seri Greens with Sesame Sauce. Everything was delicious, especially the…

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Hilton Tokyo for US$3 a Night

After quickly clearing customs and picking up our bags, we walked over to the Airport Limousine Bus desk in the arrivals hall and bought our tickets to the Hilton Tokyo. We paid our JPY3000 apiece for the ride and went outside of baggage claim. We had to wait half an hour until the next bus would be headed to the Hilton. No problem, it was nice to walk around outside and stand up for a spell. Standing nearby the pickup spot for our bus we were questioned by police who asked for our passports as an airport security measure. They wrote down passport numbers and asked our occupations, but I must admit this was the friendliest questioning by police I’ve ever experienced and I didn’t mind a bit (though the thought did cross my mind,…

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25,000 Delta Miles for Internet Phone Service

delta-airline-plane
Apr 27 2006

Earthlink Voice is offering 25,000 Delta miles for internet phone service, a minimum commitment of six months would appear to be required to get the miles. They’re also offering 10,000 miles for using their high-speed internet. (Hat tip to Free Frequent Flyer Miles.) Update: Reader Alan reports that the fine print on the offer requires a 12-month commitment. So even though miles should post within six you’ll probably face a penalty for cancelling early if you want out before 12 months are up.

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