About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

More articles by Gary Leff »

Another conspiracy theory. United’s

Another conspiracy theory. United’s bankruptcy threat may be strategic bluster. I’m becoming increasingly of the opinion that the talk of bankruptcy is a tool more than an assessment of the business climate. United’s employees are the biggest shareholder block. A bankruptcy would liquidate their shares. Current and past employees would see a significant chunk of their net worth wiped out. That’s a pretty good threat to use in order to wring wage concessions out of an employee group: “give up some wages or we’ll wipe out your nest egg.” Not only that, a bankruptcy proceeding would likely result in an end to the employee representation on the United board. Without those threats, there’s not much of a compelling reason for the employees to bargain while they’re under contract. With those threats, there’s a good change…

Continue Reading »

This editorial from

This editorial from the Savannah Morning News makes the tongue-in-cheek suggestion that all the stories about the incompetence of Mineta’s TSA must be a disinformation campaign to confuse terrorists and lull them into false bravado. There was the security screener at Los Angeles International Airport who confiscated a 2-inch toy gun that belonged to a G.I. Joe doll carried by a child. This followed a report that government testers had successfully smuggled REAL weapons past security checkpoints at major airports one out of every four attempts. Days later, a mother carrying an infant through security at Kennedy International in New York was forced to drink the breast milk she had pumped into bottles for the baby’s flight. Despite the fact that drinking directly from the bottle could contaminate the milk with germs and make it…

Continue Reading »

Aviation lunacy isn’t just limited

Aviation lunacy isn’t just limited to the TSA. Crain’s Chicago Business reports that United airlines may face a fine of up to $1.5 million for failure to replace a nut on 3 engines in 1999. Why is this lunacy? If there’s a safety issue at United, it’s 3 years old. This suggests FAA isn’t doing a very good job at finding and resolving current problems. There were no accidents or engine failures as a result of the nut. United replaced them. The paperwork is in order. United should have replaced the nut with a stronger one as dictated by the FAA. Maybe they should have done it faster. But this is three years old and not a current safety problem. Why is the FAA examining such old records? Why aren’t they more concerned with guaranteeing…

Continue Reading »