A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
The hotel claims to have reduced their energy use by around 40%. They pocket those cost savings, and those savings are supposed to pay back subsidized loans – and they make money on the difference. So why are they imposing a fee, through drip-pricing, to charge guests for it – and mislead them about the program?
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
“Bleisure” is one of the most cringe-worthy words in travel. Journalists have been doing ‘trend pieces’ on business travelers extending their trips and adding leisure days, perhaps with family, and hotels chains started getting excited about selling extra room nights (and offering the ability to combine points stays and paid nights in a single reservation).
Only it never really took over beyond a certain threshold, no matter how much people in the industry talked it up at conferences. Maybe, though, all it took was a pandemic.
During its first quarter earnings call, American Airlines was asked about the consumer benefits of the tie-up with JetBlue. And the airline also got questions about how JetBlue’s bid for Spirit Airlines would affect it’s ability to keep the JetBlue partnership, since the government opposes the arrangement and will have a say in JetBlue’s merger attempt as well.
American Airlines has focused like a laser on “D0” – exact on time departures – over nearly all other priorities. That hasn’t always made them a reliable airline, but it’s led to numerous dysfunctions.
American Airlines CEO Robert Isom signaled in his first earnings call that he’s shifting the focus of the airline from this metric to a broader set of priorities that will operate reliably while also taking care of customers.
Iron Mike Tyson was once the ‘baddest man on the planet.’ Based on his behavior on a recent JetBlue flight, he’s still at least second behind Bill O’Reilly.
On Wednesday evening Tyson flew JetBlue from San Francisco to Fort Lauderdale. The man sitting behind him in business class wouldn’t stop talking with him. It began with Tyson agreeing to take a selfie, but when passengers wouldn’t leave him alone Tyson let them know he’d have enough.
This represents innovative thinking on the part of American to balance their desire for a top shelf product (business class suites with doors on a narrowbody aircraft) without taking up a lot of real estate on the plane
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
The Justice Department has begun it’s slow-walk of a half-hearted defense of the rule. They’ve filed a notice of appeal with the District Court. Here’s the entirety of the filing.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
