ConciergeKey is American’s revenue-based top level, given to very high revenue customers and those who influence significant business for the airline.
They got priority for upgrades and other waitlists and have myriad other benefits including use of the airline’s business class Flagship lounges when flying domestically and are again being given tokens to visit American’s exclusive Flagship First Dining, too.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
At the start of Wednesday’s United Airlines earnings call, CEO Scott Kirby outlined four reasons he believes United is positioned to win relative to competitor airlines.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
New U.S. travel rules go into effect November 8th, and if the President of France were bound by them he’d be ineligible to enter the country – even though he’s fully vaccinated following European guidelines. That’s because U.S. pandemic policy is – still – not guided by science.
Hyatt is adjusting its award chart to create peak and off peak pricing at each category for reward nights booked starting Tuesday, October 26th for stays March 1, 2022 and beyond. This is a devaluation, but Hyatt’s program remains better than competitors’.
American Airlines is known for being particularly stingy with international business class award space on its own flights. I redeem AAdvantage miles more than any other airline currency, but almost always for flights on their partners. So when there’s good space for valuable awards on American Airlines itself, I try to highlight it.
Golds and Diamonds will be notified of enhanced room’ upgrades 72 hours in advance and will be able to select a room from the new upgraded room category through the chain’s mobile app.
They’re also adding key sharing to their digital room key feature, so that a guest can give their key to (for instance) someone sharing their room.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
At a town hall event in Miami on Thursday, American Airlines President Robert Isom took questions from employees. If video of the event was posted internally, it was apparently taken down quickly. However I’ve been able to review the discussion, and every single question and challenge was on the pending vaccination requirement for employees of federal contractors.
My impression watching Isom matches what I’ve heard elsewhere: that management is clearly scared for their operation, knowing that they have so many thousands of unvaccinated employees and that passions are running so hot.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
