Airlines

Category Archives for Airlines.

‘They Held The Plane For Me’: Delta Crew’s Extraordinary Act Ensures Passenger Reaches Dying Mom To Say Final Goodbye

by Gary Leff

Dec 26 2024

After receiving heartbreaking news about her mother’s deteriorating health, a Delta Air Lines passenger experienced extraordinary compassion from flight attendants who helped spend last minutes of life with her mom.

The woman’s mother was hospitalized with undiagnosed pneumonia. She initially showed signs of recovery from a surgery, but suddenly went into septic shock. Time was running out, and she got on a plane right away – a Delta connecting flight through Minneapolis.

Continue Reading »

Delta’s 100-Year Celebration Overlooks This Key Detail: The Airline Started in 1926

by Gary Leff

Dec 25 2024

Delta says that 2025 is its 100th birthday. Other than simply deferring to their marketing, I’m not so sure that’s fair. The claim to 1925 stems from the founding of the world’s first agricultural crop-dusting company, Huff Daland Dusters. That wasn’t an airline! The Delta name was adopted in 1928 and passenger service began in 1929. But they still have a good claim to being founded in 1926. However 1925 is a stretch.

Continue Reading »

GPS Jamming And Bird Strike Eyed As Azerbaijan Airlines Crash Leaves 40 Dead, 27 Pulled From Wreckage

by Gary Leff

Dec 25 2024

On December 25, 2024, Azerbaijan Airlines flight J2-8243, an Embraer ERJ-190 aircraft, crashed near Aktau, Kazakhstan, during an attempted emergency landing. The flight, carrying 62 passengers and five crew members, was enroute from Baku, Azerbaijan, to Grozny, Russia, when it diverted to Aktau due to adverse weather conditions.

Continue Reading »

Frequent Flyer Programs Have Lost Their Way—Air Canada’s Dire Warning For Airlines

by Gary Leff

Dec 24 2024

For a currency to continue to be attractive, it needs to deliver value – managers can’t just focus on sales to third parties, they have to focus on the customers who ultimately want the miles. And they want it because of the travel possibilities that it opens up, from redemptions to treatment with the airline. It’s important not to forget that the programs can actually create loyalty to the airline itself and not just to the in-wallet plastic; actually putting butts in seats and at a premium.

Continue Reading »