Category Archives for Airlines.
A Southwest Airlines passenger – a professional comedian – confronted the pilot of his flight during boarding to ask whether the captain was drunk. That did not go over well, and the pilot’s reaction was caught on video.
American Airlines CEO Robert Isom laid out the reason he doesn’t like offering free travel as a form of compensation for employees – which might be surprising since he leads an airline.
Before the pandemic American basically squatted on slots, flying as little as possible without giving up their New York assets. More domestic short flights and less international long haul from New York could be a move back in that direction. Hopefully not – hopefully they’ve learned an important lesson they’ve articulated over the past two years.
An American Airlines pilot, who identifies as Caucasian, received an indefinite suspension for violating the federal mask mandate in December 2021. He is suing for… racial discrimination.
American Airlines has stopped selling its New York JFK – Doha flight after October 28th. This flight is how American shuttles passengers to places like Lahore, Islamabad, and Dhaka – connecting them onto Qatar Airways. But American’s circumstances have changed in New York, and they’ll be shifting Doha flights to their Philadelphia hub starting October 29.
American Airlines no longer serves champagne in its long haul business class, offering only Italian sparkling wine Ferrari Brut TrentoDOC from Trentino, which is decidedly mid.
A ramp worker in Phoenix, reportedly working for American Airlines, came inside the terminal and completely stripped off his clothes at baggage claim. Naturally there is video.
Once he got naked he… did pushups. This all went on for several minutes before airport police responded and arrested the man.
That time between 24 hours in advance of departure – when check-in opens – and when the flight goes under airport control has just seen some changes to how upgrades work on the back end. An internal memo from American Airlines lays it out, and I reproduce it below.
Your ticket for a flight with meal service does not, in fact, entitle you to a meal. It only entitles you to food if there’s any left when crew reach your row. By predicting that a certain number of passengers won’t eat, airlines can save significantly on their catering costs.
American Airlines widebody aircraft find themselves in a variety of countries, taking on a variety of cargo, and with passengers bringing on things that they probably don’t want to disclose to customs. Planes get infested with a variety of insects. American has a new procedure for dealing with cockroaches in particular – and only on their widebody aircraft.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
