Airlines

Category Archives for Airlines.

Shopping Portal (Mileage Mall) Transactions May Be Increasingly Likely To Go Wrong

stock shopping cart photo
Feb 02 2022

For years the issue would arise largely when an offer was published with a mistake that consumers took advantage of. Now there are more offers that will just be more expensive than retailers have budgeted for. And consumers may have more of an interest in spotting these opportunities both because stacking makes them more attractive, and because American’s Loyalty Points scheme makes doing so more rewarding.

Continue Reading »

You Should Inspect That Airline Blanket Before Using It

Feb 01 2022

Airlines are all promoting enhanced cleaning standards but the truth is often that may just mean a weekly spray of the cabin. Airline ‘deep cleans’ used to happen just every year or year and a half which is just gross.

But what about those airline blankets? A blanket in sealed plastic should be clean. However dog poo on a Delta blanket made it onto the Conan show a few years back. And this American Airlines blanket doesn’t look great, either.

Continue Reading »

VeriFly App Now Has Paid Option For Checking International Travel Documents, Don’t Fall For It

Jan 28 2022

American Airlines, British Airways and Aer Lingus use the VeriFly app. You go through the app process for many international itineraries in order to complete online check-in. This service is free to travelers, it’s a benefit to the airline, but VeriFly in the past few weeks has introduced an ‘upsell’ which has no discernable benefit.

Continue Reading »

Delta Celebrates One Delta Diamond Family’s “Double Qualification” In The Atlanta Sky Club

Jan 27 2022

In the fictional book Up in the Air Great West Airlines counted all miles towards lifetime status and Ryan Bingham was on a quest for 1 million miles. He was being tracked by the airline along his quest and they celebrated his achievement when he reached it.

In the film version, George Clooney’s Bingham was an American Airlines flyer and on a quest for 10 million miles. Here he describes that when you hit 10 million “lifetime executive status, you get to meet the chief pilot Maynard Finch, and they put your name on the side of a plane.” Sadly none of that is true, but celebration moments do happen.

Continue Reading »

American Airlines Inflight Service Cuts Are Everything That’s Wrong With American Society

Jan 26 2022

When I covered cuts in inflight service at the behest of its flight attendants union I pointed out all of the elements of hypocrisy and how this makes the American Airlines product worse.

In some sense American had no choice as a result of broader cultural issues we’re grappling with as we transition from the pandemic to endemic phase of dealing with Covid-19.

Continue Reading »