Airlines

Category Archives for Airlines.

American Airlines Needs To Do More For Elites Earning Status This Year ‘The Real Way’

by Gary Leff

Jul 17 2021

Everyone knew that 2021 would be an odd year. It might not be a total loss, like 2020, where American like most everyone else just extended status. However business travel hadn’t returned in the first half of the year in a meaningful way, and much of long haul international travel remained out of reach. Customers who normally made their status on international business class tickets just weren’t doing so, yet no one wanted to lose these customers when their business returned.

With how easy they’ve made it to keep status, the airline now needs to encourage people to actually fly the airline.

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R&B Singer Reports Being Threatened Over Boarding With First Class Passengers On American

by Gary Leff

Jul 17 2021

R&B singer Lyfe Jennings flew American Airlines and recorded his last interaction with the airline as he boarded his flight, being asked whether there would be any issues on the flight – whether he was going to be a troublemaker – after, he says, he was continually questioned over boarding as a first class passenger. He believes the airline’s employees were skeptical that he belonged in first class because he’s black.

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American Airlines Pilot Announces He’s God After Kicking Off Anti-Mask Passenger

by Gary Leff

cockpit with pilot
Jul 16 2021

A passenger had to be removed from an American Airlines flight to Charlotte over their refusal to wear a mask. So far, just like any other day in travel since 75% of airline incidents reported to the FAA this year have involved masks.

But the pilot of this flight followed the passenger’s ejection with a speech to those on board in which he declared himself God on the aircraft as he implored everyone to follow the rules.

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What Happened On The Flight Where Passengers Had To Keep Hands On Their Heads For 60 Minutes

by Gary Leff

Jul 15 2021

After the threat was determined to be a hoax, and the problem passenger detained, the rest of the passengers had to hold their hands on their heads for nearly an hour. They couldn’t take their hands down, because the captain didn’t say Simon Says. And everyone was held in the terminal while the aircraft was searched on arrival. Nothing was found.

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How Delta Explains Away Hours-Long Hold Times

by Gary Leff

Jul 14 2021

All airlines have had long hold times, but Delta’s have generally been the longest. And their website doesn’t do a lot of the things you might need, like handling schedule changes well and erroring out with simple tasks.

Delta’s CEO was asked about what they’re doing to address telephone hold times, and what customers should do for help in the meantime, during the airline’s earnings call.

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