Category Archives for Airlines.
American Airlines now outsources curbside check-in at the limited number of airports where it’s still available, and it’s no longer offered free (plus tips) where provided. Instead it’ll cost $3 per bag to use the service.
Even hubs like Phoenix, New York JFK, Los Angeles, and Charlotte don’t have American Airlines curbside check-in at this point.
There’s debate over whether changes to the American Airlines Contract of Carriage (the adhesion contract you’re agreeing to when you buy a ticket) matter or not. The airline says they’re not obligated to put you on another airline when they cancel your flight, and won’t reimburse your hotel if you submit a receipt unless they’re legally required to do so.
It’s this system of providing hotel stays I want to touch on for a moment. The airline has been saying that the only way they will cover your hotel is if they provide you with a voucher.
American Airlines offers a generous 5 day ‘hold’ for award itineraries. You don’t have to put down a credit card or spend your miles to lock in an award option.
However back in April I identified that awards for travel on Cathay Pacific placed on hold were being cancelled out.
After American Airlines lost its pending joint venture with South American mega-carrier to Delta, they’ve been working to piece together new partnerships. They quickly partnered with Brazil’s Gol, which Delta was forced to walk away from in order to do their LATAM deal.
This morning they’ve announced a deepening of their relationship with the Brazilian airline.
Don’t want to sit next to a lap infant on a long flight? Book your trip on Japan Airlines and pay attention to where babies are seated. Keep monitoring the seat map as your travel date approaches, in case and young children are added to the flight and change seats accordingly.
Is this every frequent flyer’s dream feature, or…?
Two U.S. airlines – one small regional airline, and another long haul low cost carrier startup – have joined forces to launch a cryptocurrency that passengers will earn instead of frequent flyer miles.
A flight attendant on board United Airlines flight 6060 from Charleston to Houston Intercontinental, an Embraer ERJ-175 operated by Mesa Airlines, was photographed appearing to take cash from a first class passenger. Another passenger on board reported on twitter that the cabin crew member “took cash bribes” from passengers up front not to enforce mask rules for the flight.
Another photo from inside the cabin shows at least passengers in the cabin not wearing masks, although the two closest to the person taking the photo are speaking to each other while at least holding a drink.
Airlines have a real problem when employees call out sick, especially during peak times like holidays. So they want their employees to be vaccinated. United Airlines has been willing to say ‘no vaccine, no work.’ Delta Air Lines first said vaccines would be required for new hires, and then said existing employees who didn’t get vaccinated would face higher insurance co-pays and other measures.
So far American Airlines has stuck to incentives – time off for getting vaccinated and $50 worth of company scrip – but found that many simply wouldn’t do it. Reading employee message boards there’s a lot of vaccine hesitancy, skepticism, and anger.
With the extension of the mask mandate into January 2022, Southwest Airlines told employees that it’s not bringing back alcohol this year. No word yet on what happens to expiring drink coupons.
While alcohol won’t be served on board, mixers will be as a standalone starting next month because the airline had planned to bring back cocktail service and had to order these ahead of time.
Early this morning Delta flight 1732 from Charleston, South Carolina to Atlanta pushed back from the gate – with more passengers on board than seats. The Boeing 737-900 has 180 passenger seats, but there were 182 passengers on board.
The aircraft returned to the gate quickly to offload the extra passengers, but this is uncommon enough I tried to find out how this happened and why the aircraft was moving back from the gate without everyone on board being seated.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
