Category Archives for Airlines.
Customers at a certain value (in this case buying the most expensive fares when other customers tend not to be doing so) should be able to use their miles any time they wish without penalty. And it’s worth letting them do so even if the flight they might book onto would otherwise be full.
A German-language blog has discovered two mistakenly-published pieces of information from Lufthansa Miles & More.
Back in January when American Airlines introduced award redemption for premium economy they did it through a new award search tool. That new tool was not ready for prime time. After half a year that tool still lacked the ability to filter results, and the availability calendar still hadn’t been launched.
American has a new availability calendar. It still isn’t as useful as the old one. Here’s what to watch out for to get the best award deals.
American Airlines was first among U.S. airlines to offer premium economy and expand it across their fleet. They introduced premium economy awards on their own flights back in January.
Now British Airways premium economy awards can be booked using AAdvantage miles. We can expect American to expand premium economy award redemptions further on other partner airlines as well, though they haven’t given a timeline for when to expect this.
What most people do not realize is that airlines do not edit films. They do not have the right to edit films. Studios or contracted third parties make edited versions available and just because kissing is removed from a film doesn’t mean the airline objected to kissing.
After each quarterly earnings call American Airlines leadership gathers with employees for a ‘State of the Airline’ in which Doug Parker opens with an update on the airline and then opens the floor to questions. One of the most popular subjects is route planning – where will American Airlines fly? – and so Vasu Raja, the airline’s senior vice president of network planning, fields many of the questions.
This week – through Friday, November 1 – American Airlines is testing a new ice cream bar as a snack on two of its London Heathrow flights. That’s right, economy class passengers get an ice cream bar and it’s made exclusively for American Airlines, according to an internal company memo.
Checked baggage is always ‘at risk. American Airlines is now reimbursing a Tulsa passenger for $1000 after her lost luggage turned up on Facebook Marketplace, being sold by a baggage worker there. The passenger had them ‘dead to rights’ too – the bar code on the new Patagonia jacket being sold matched her receipt for the purchase, she says.
For American Airlines CEO Doug Parker the retirement of the MD80 was symbolically the end to the old American.
Instead of MD80s with more legroom in first class, Main Cabin Extra, and coach the new American is Project Oasis with poorly thought-through seats up front, seats with very little padding in back, and seats closer together across the board.
American Airlines has just announced two new flights to New Zealand – Dallas Fort Worth – Auckland and Los Angeles – Christchurch. Since Air New Zealand abandoned its non-stop U.S. – Christchurch flying this will be the only flight between the U.S. and New Zealand’s South Island.
Both flights are non-daily and seasonal, and add to American’s seasonal service between Los Angeles and Auckland (which will see a slightly expanded winter 2020-2021 season starting October 7).
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
