Category Archives for General.
The best thing about this campaign is that Southwest is investing heavily in ‘transfarency’ — no fees for changes, checked bags — suggesting that they aren’t about to kill that model with their new software which would more easily allow pre-assigned seats (and seat fees) and more.
A 19 year old created a fake ID as a Singapore Airlines co-pilot in order to impress and scam 50 people in Hong Kong.
The man has been released on bail and, I suspect, now pretending to be either a doctor or a lawyer. The case is being investigated by Tom Hanks.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Goats play a very special role in the travel industry.
Last year an airport security goat got loose on a runway and forced an Airbus A319 to abort its landing. And in late 2015 flatulence from 2186 goats forced a Singapore Airlines plane to make an emergency landing. Chicago O’Hare, by the way, uses goats to clear airfield brush.
Pilots aren’t supposed to let attractive passengers join them up front. Even when the passenger is a porn star. Or a Playboy Bunny.
What do you think, is it ok for pilots to do things other than fly the plane while they’re working up front?
FatWallet sold to Ebates in 2011, and Ebates sold to Rakuten in 2014. The FatWallet shopping portal is long gone, and soon FatWallet will be gone as well. RIP.
United discovered with Basic Economy that when you offer an inferior product at the same price, customers will choose your competitors. They lost about $100 million thanks to an own goal that was so thoroughly predictable that I predicted it here.
Is there dissatisfaction within the airline over basic economy?
Did you know that it’s possible to pay Marriott a room rate that doesn’t include housekeeping? It’s worse than an airline’s Basic Economy where you can pay for a seat without advance seat assignment or carry on bag, because housekeeping is still provided it’s just charged separately.
This isn’t like Starwood’s “Make a Green Choice” where you give up daily housekeeping in exchange for points. Your rate includes housekeeping but you can save the hotel money and receive a portion of the savings back. Instead you just pay more.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Uber is still operating in London, but their license to continue to do so expires at the end of the month and it’s been announced that it will not be renewed.
To be clear Uber can appeal, and the regulatory decision spells out concerns that Uber will no doubt offer to placate, but the process wasn’t to judiciously negotiate with Uber it was to dramatically drop the hammer.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
