Category Archives for General.
Hyatt’s CEO says, “We’ve seen very positive member response both in terms of acquisition of new members and retention of new members and their spend.”
That’s highly misleading.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Yesterday I covered the spectacular art Boeing pulled off with a Boeing 787 — drawing a 787 in the sky with the route that it flew.
Airbus responded with its own sky art over Europe.
American Airlines used to fly Nashville – London unsubsidized but the flight didn’t work economically, indeed American’s Nashville hub operation didn’t survive.
However it’s expected this new British Airways flight will be subsidized — and share revenue with American.
Cathay Pacific launched its new US credit card back in February. It’s issued by Synchrony Bank.
Initially the signup bonus on the card was 25,000 points after $2500 spend within 90 days. Cathay Pacific let me know that they’re now running a limited-time offer of 50,000 points after $2500 spend within 90 days
Air India cabin crew are asking not to be assigned to the airline’s Chicago flights until the carrier assigns a new crew hotel.
“[F]earing for their lives” after “witnessing of paranormal activities” in their current hotel, the airline is investigating.
In 1994 Aeroflot flight SU593 from Moscow to Hong Kong crashed into mountains in South Siberia after the pilot’s 16 year old son accidentally disengaged autopilot control of the Airbus A310’s ailerons. That sent the plane into a near vertical dive. While the pilot leveled off the plane, he stalled the aircraft while pulling up.
And that’s why unauthorized passengers don’t sit in the cockpit during flight. Pilots aren’t supposed to let attractive passengers join them up front.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
American is losing partnerships, they’re more restrictive offering award space than ever, and they’re wondering why it’s so hard to convince people to earn their miles rather than a competitor’s. They need to consider doing this that actually benefit their members rather than worry that members might find a way to get value from the program.
Six weeks ago we learned about a 71 year old man who reported being shoved to the ground by a United customer service employee in Houston. There was video showing the incident.
There’s now a new twist to the story: that United employee is suing for $1 million.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
