Category Archives for General.
Qatar Airways is introducing 10-across seating in economy on their Boeing 777s. New planes will come into service 10-across and existing aircraft will be retrofitted to 10-across by the end of 2016. Emirates is already 10-across on their 777s.
The Suntrust Delta Debit card was a lucrative mileage-earning tool for a long time. I’ve been writing about it since 2009.
Now it’s back for new applicants, with a signup bonus even, if you have (or open) a Signature Advantage account.
Etihad has rolled out a new fare structure with changes to bonus miles, upgradability of paid tickets, changes and baggage allowances. They’re introducing more restrictive fares.
.. but now award tickets in business and first class aren’t allowed to use the priority check-in lines…?!
Los Angeles International Airport is hiring Orkin… not just to respond to rodent sightings, but to literally always be on site and go out in search of vermin.
They’re making a 10x increased investment in fighting pests as part of a $5.2 million 7 year contract.
Chik-fil-A is apparently food option that Denver airport passengers want most behind Chipotle. And the restaurant chain has a tentative deal to open there. But the Denver City Council may block the deal because of the chain’s views on same sex marriage.
Adweek declare’s Delta’s Senior Vice President of Marketing Tim Mapes a “Brand Genius” although their description of the airline is telling.
The marketing lead at Delta is honored for everything except the airline’s primary customer facing marketing vehicle, SkyMiles.
Last week I noted that Frontier Airlines is getting rid of its 800 number and should save $2 million a year.
As I wrote at the time, this seems totally reasonable to me. When is the last time you paid for domestic long distance? (I haven’t even had a home land line in ~ 15 years.)
In fact getting rid of 800 numbers are a huge marketing opportunity that airlines could jump on.
I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Ten days ago Delta started pricing awards weird. No, not the kind of weird where Delta charges 830,000 miles for a business class trip to Australia.
The kind of weird where Delta charges fewer miles than they’re ‘supposed to’ for flights to Europe (‘supposed to’ in a world where award charts still existed, natch).
The best rental car promotion is back. National Car Rental offers ‘1-2-Free’ each year and 2015’s starts tomorrow.
You earn a free rental day for every two qualifying rentals (mid-size or larger for 2 days or longer) between now and the end of January — that’s more than a five month earning period. And of course it is on top of the usual credits earned.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
