May
19
2025
If you want to know what the service charge is for, you’re going to have to ask them. Here’s how they described it.
This Holiday Inn Express Charges You $6.95 Just In Case The Elevator Breaks—That’s Their ‘Service Fee’
Hotels
Category Archives for Hotels.
Marriott Violates Federal Law—By Hiding Charges On Free Night Bookings
May
19
2025
I wrote two years ago about the way that Marriott illegally hides resort and destination fees from guests who are booking rooms using points. It’s gotten worse.
Naked Woman Banged On My Hotel Door At 4:30 a.m.—Then She Yanked The Fire Alarm
May
18
2025
The biggest frustration with the stay wasn’t the property’s fault at all. One morning there was banging on my hotel room door at 4:30 a.m. A naked woman was demanding into my room!
I got up and went to the door and saw her through the peep hole. And I figured there were only 2 possibilities.
Hilton Got The Last Liquor License—The Brewery Lost Out, And Locals Say The System’s Rigged
May
18
2025
Wyoming’s cronyist approach to alcohol licenses is hard to dislodge because it benefits prominent incumbents (who have the licenses, and the most political influence) and benefits state revenue (since they’re the only wholesale supplier of spirits and wine).
Marriott Took Away The ‘Best Room’ Promise For Elites—And Hoped You Wouldn’t Notice
May
17
2025
Now Marriott Bonvoy even promises less to its members for what rooms they’ll get as an upgrade, based on a change to the program’s terms and conditions. Although honestly the rules change simply reflects what I’d understood to always be the case.
This Holiday Inn Charges an Illegal 4% To Use Your Credit Card—Even Their Own Chase IHG Card
May
15
2025
This hotel charges an amenity fee that covers an on-site minimart to sell you bags of chips? And they appear to add a credit card surcharge that is expressly illegal under state law.
Remember When Hilton Promised 95,000 Points Was The Max? Now It’s 200,000—And They Didn’t Tell You. Your Points Are Argentine Pesos.
May
15
2025
Hilton has jacked up the top redemption price of a room from 150,000 to 200,000 points. That’s a 4x increase in prices in 12 years which is a 300% cumulative increase or average Honors inflation rate of 41.4% – sitting between the current inflation facing Turkey and Argentina.
Marriott Manager: ‘We Don’t Have To Honor Elite Breakfast—The Hotel Isn’t A Resort, Even Though “Resort” Is Literally In The Name’
May
15
2025
This property has a club lounge, honors elite breakfast there, and refuses restaurant breakfast as outlined by the Marriott Bonvoy terms.
US Government Promotes Ritz-Carlton Once Used For Torture—Marriott Still Proudly Flies Its Flag
May
14
2025
State Department Spokesperson Tammy Bruce gives a guided tour of the Ritz-Carlton Riyadh, an informercial from the official government account on Twitter. Bruce accompanied President Trump on his four-day visit to the Middle East.
The Ritz-Carlton Riyadh was used as a government torture site and Marriott never spoke up about its brand being used this way.
No Brackets, No Screws: Marriott Guest Injured When Sink Crashes In Hotel Room—Guest Says Corporate Just Went Silent
May
13
2025
A guest was at Marriott’s AC Veracruz hotel in Mexico when the bathroom sink in his room collapsed – causing, he says, a muscle tear and hernia. This happened in February and he still can’t get a response from the hotel or from Marriott over the incident.
