Category Archives for Hotels.
In early November Crown Prince Mohammed bin Salman of Saudi Arabia moved to consolidate power, arresting senior princes, the wealthy, and former government leaders under the banner of a new anti-corruption campaign.
The high profile prisoners were held inside the Ritz-Carlton Riyadh. All guests on property were unilaterally kicked out, reservations dishonored. But guests will apparently be welcomed back for Valentine’s Day.
Hotel Best Rate Guarantees are mostly vaporware. Hotel chains want you to book directly through them because it costs them less to make a reservation themselves than it does to pay a commission to Expedia or other online travel sites (or travel agents). So they want you to believe you’ll get the best rate booking direct.
Best rate gurantees are largely a marketing claim rather than a promise, and they generally contain so much fine print and so many hoops as to be meaningless (on purpose).
Starwood Preferred Guest eliminated elite status matches in March 2011 and replaced them with ‘status challenges’.
Status challenges let you earn status more quickly — fewer nights in a compressed period of time — though in Starwood’s case they don’t advance you the status while you’re working on the challenge.
Hilton wants guests to stay with the program and have spent a lot of time making small points balances useful. And this month they’re introducing a suite of new American Express credit cards with really strong benefits.
However today they’re announcing improvements for elite members — how they earn points, earn status, and gift status as well.
Hyatt’s six week promotion at the end of 2017 also brought with it two promotions for Exhale spas both still valid through February 28.
But there were no bonus points offered and I recommended waiting until that changed since it’s clear there would be a loyalty program component to their spa investments. The first bonus offer is here.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
While the Waldorf=Astoria Boca Raton Resort and Club isn’t really my personal style (I’ve never been a big fan of The Breakers, either) it certainly receives its share of plaudits and pulls high room rates in-season.
Since the YouTube video went up last night over 650 one star reviews of this property have been posted to Yelp. It’s overall Yelp rating has dropped down to 1.5 stars.
A year ago the Hilton San Francisco Union Square double charged guests checking out on a single day. A few days later they corrected the problem by double-refunding guest credit cards. So those guests weren’t charged for their stay.
These two countervailing errors, generating four credit card transactions, sat for a year. Then a full year later Hilton charged everyone’s cards again.
Bangkok is city where it’s difficult for me to pick hotels. Most everything is above average. Even the Holiday Inn Bangkok, at Gaysorn Plaza, is attached to the Intercontinental and practically the same hotel.
On the other hand there are very few properties that are so good they’re clearly better than all the others. It’s not a city where I stick to Hyatt, either, because while the Grand Hyatt Erawan is fine I don’t find it special.
The St. Regis was priced extremely reasonably for my dates and although the hotel is known for being great with suite upgrades, I decided not to just chance it or use a Suite Night Award but to pay for the suite. Long odds, as reported by others, but I hoped for a further upgrade.
Again via Free Frequent Flyer Miles, Chase now has its offer of 20,000 points for signing up for a Marriott Visa (a href=”http://www.firstusa.com/cgi-bin/webcgi/webserve.cgi?pdn=marriott_s20k&page=cont&mkid=65DF” target=_blank>personal and/or small business cards).Free the first year, the personal card comes with Marriott Silver status, and yes you can obtain both cards and even churn them.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
