Category Archives for Hotels.
A year after acquiring Mr & Mrs Smith, Hyatt has integrated the luxury booking platform into its World of Hyatt loyalty program, allowing members to earn and redeem points at over 700 properties, expanding their coverage to 20 new countries and enabling additional benefits like double dipping on American AAdvantage miles.
At what point does fighting over $11 stop being worth it? I’m going to spend more than $11 worth of my time getting this addressed. Yet it will bother me more than $11’s worth for Marriott to keep the $11.
It’s tempting to think that the struggles the Four Seasons Maui faces might stem from Maui’s wildfires, which pushed away tourists. No doubt that hasn’t helped, and high interest rates have made cheap refinancing a problem . But this has actually been a troubled property for a long time.
With Hyatt acquiring the Mr. and Mrs. Smith booking platform of independent luxury hotels (which meant IHG losing its Mr. and Mrs. Smith tie-in), their partnership with competitor SLH Hotels was always going to end. And in fact it terminates May 15, with SLH transitioning over to a partnership with Hilton.
IHG One Rewards has a promotion where you can register for instant silver status or choose double elite qualifying nights, up to 15 nights.
Hilton Honors is back with double points on all stays, May 2 – September 2, 2024. Registration required, and now open.
A viral warning from hotel guests and ex-managers reveals disturbing practices of housekeeping staff using guests’ personal items, like toothbrushes, for cleaning, highlighting the importance of safeguarding personal belongings in hotels.
Between late check-out rules and housekeeping costs, some Marriott employees cop to lying to guests and saying there are no suite upgrades available – since it’s costly and operationally difficult to honor the benefit.
A Bonvoy Ambassador elite member reports being offered a room upgrade at a Marriott Autograph Collection hotel in Mexico under the condition of signing a non-disclosure agreement, highlighting a series of controversial practices and policies by Marriott in the region.
Guests of the Fairmont Whistler in Canada are required to pay a fee to help cover housekeeping wages, separate from their room rate. And the hotel charges guests an additional fee to manage this fee.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
