Hotels

Category Archives for Hotels.

How To Avoid ‘Getting Walked’ By A Hotel

Feb 13 2024

Many airlines, hotels, and rental car companies all ‘overbook’ meaning they sell more seats, rooms, and cars than they have. That usually works out just fine. They know some people will cancel or no show, and they want to use up all of their inventory.

Here’s what to expect if your hotel is overbooked, and how to avoid getting ‘walked’ in the first place.

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The Truth Behind Serial Complainers and Hotel Freebie Hunters

Jan 31 2024

Some guests head down to the front desk and complain about their hotel stay, every single time. A former Hyatt and Hilton employee talks about tracking a customer’s complaint history, the compensations they received, and notes about the guest. The hotel knows who’s a serial complainer, just doing it for the discounts, free breakfast or points. One guest wanted free champagne every day.

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