Hotels

Category Archives for Hotels.

From Superhost to Homeless: How Airbnb Left Pregnant Woman With $300K Debt

Oct 19 2023

Airbnb says they cost hosts up to $3 million. One San Francisco host shares what that coverage actually looks like in practice, when a guest clogged a toilet and created a leak from a separate upstairs unit into the whole home – causing hundreds of thousands of dollars in damage. After six months, they want the owner to settle for about 10% of the costs.

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Customer Service Blunder: How Hyatt Charged An Elite Guest $137 For A ‘Free’ Gift

Oct 19 2023

A reader stayed at the Grand Hyatt Tampa Bay for his wife’s 50th birthday weekend. He’s a “Globalist,” a top elite with Hyatt for the past decade or more. And one of the benefits of this status is a dedicated ‘concierge’ who helps with reservations, upgrades, billing and points issues and other hotel matters.

Since his concierge knew that it was a special weekend, she contacted the hotel about delivering something to the room for the occasion. The hotel did. And they charged the guest for it, at full room service prices.

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[UPDATE: Now Live] Hyatt Launching Homesharing Platform Like Marriott Homes & Villas

Oct 19 2023

Marriott has an affiliate commission-earning business, and they rebate part of that commission in the form of points.

Hyatt is getting into the homeshare marketing business too with Homes & Hideaways by World of Hyatt. It will launch “in the coming weeks” with domestic markets “like Hawaii, Florida and Colorado,” and eventually expand to international markets as well.

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United Flight Attendants Told: Pack Flashlight, Latex Gloves Due To Bed Bugs

Oct 19 2023

The United Airlines flight attendants union, AFA-CWA, is telling crewmembers to pack (1) a flashlight and (2) latex gloves, so they can search for bedbugs during their trips. The union also reports cabin crew at Alaska Airlines, Frontier, Hawaiian, Spirit and others including American Airlines wholly-owned regional carriers Envoy Airlines, Piedmont, and PSA. Members are being told to be vigilant about bedbugs, not only at international carriers flying to Paris, where infestations have gotten the most attention lately. Check the mattress for bed bug remains That means looking at the corner of the mattress, seams, and labels Crew are advised that while the headboard is a place they can be found, not to actually remove the headboard because they could be liable for damage. Flight attendants are also advised to use hard sided luggage rather…

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Rep. Tlaib’s Keynote Canceled: How a Houston Hotel Sparked a Political Firestorm

Oct 18 2023

Hilton Houston Post Oak by the Galleria has backed out of hosting the “Seize the Moment US Campaign for Palestinian Rights National Conference” planned for October 27 – 29, which was set to be keynoted by Representative Rashida Tlaib, a Palestinian American congresswoman and member of ‘the squad’ known for her opposition to Israel.

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Diamond Member Kicked Out Of Hotel: “You’re Scum. You’re Nothing. You Can Leave.”

Oct 17 2023

A Choice Privileges Diamond member filmed himself being kicked out of a Sleep Inn hotel. The front desk clerk tells the man, “You called me a b—- and you’re an absolute nobody. A piece of.. You’re scum. You’re nothing. You can leave.”

The man says he’s leaving, turns his phone around to point it at himself, and declares “This is how they treat their Diamond members.” Why yes, when you call the front desk clerk vulgarities it very much is. The amazing thing is that the man shared the video to TikTok (though since removed it) as though the exchange made him look good?

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