Hotels

Category Archives for Hotels.

World Of Hyatt Added 20 More Small Luxury Hotels

Jul 15 2021

Hyatt has a partnership with SLH Hotels that lets you earn points and status at those properties (when booking paid rates through Hyatt) and redeem points at these same properties, though not all of the hotels are part of this arrangement.

Today Hyatt announced another 20 joining the partnership although for one of these no points redemptions are permitted. But then it’s not a hotel it’s a ‘sustainable sea expedition of Ecuador.’ Ok…

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This Hilton Hotel Is Scamming Guests With Extra Fees, And It’s Fraud

Jul 13 2021

The Hilton Burlington Lake Champlain is charging guests a surcharge to pay by credit card, and appears to be calling it a tax. Hilton has a brand standard against this. Imposing this fee on the standard method of payment is drip pricing. And mislabeling it a tax is fraud. Surely American Express won’t be pleased, either, to learn a Hilton is charging their cardmembers extra to pay with a Hilton co-brand.

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Hotel Housekeeper Averts Mass Shooting Over 4th Of July. Why Are We Cutting Housekeeping Again?

toilet
Jul 10 2021

Eliminating housekeeping is bad for guests, but it is bad for hotels too. It eliminates part of what differentiates them from homesharing, gutting their competitive advantage. Given the role that hotels, and Hilton in particular, trumpeted in recent years playing fighting sex trafficking and mass shootings, how can they plausibly cut this from their budgets?

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Hilton Believes Americans Are Slobs, Don’t Expect Clean Rooms During Stay?

toilet
Jul 08 2021

Guests have different expectations in different parts of the world. Daily housekeeping will remain in Asia, because guests there expect rooms to be clean. However based on U.S. guest expectations rooms won’t automatically be cleaned during a stay in this country. That seems odd to me, since we’ve spent the past 16 months talking about hygiene, learning to wash our hands for a full 20 seconds, and lysoling everything in sight.

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After Gutting Elite Breakfast, Hilton Introduces A Brand With No Diamond Lounge Access

Jul 07 2021

Hilton Honors was a weak loyalty program to begin with. It was less rewarding for your spend than you realized in terms of free nights earned – it offers lower rebates for both general members and for top elites than the other major chains (I show my work) – and more modest elite benefits than Hyatt and even the consistently inconsistent Marriott.

However what Hilton had going for it is breakfast. That was offered at all brands, without exceptions, and offered even to Golds. Gold is more or less a giveaway level, available via many credit cards and historically bundled via a number of promotions.

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